Experience

Compass Dental Arts

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Logistics Operations Manager

  • Jan 2022 - Present

  -Optimize workflow to ensure on-time manufacturing and delivery of products -Primary point of contact for all clients (in- person, phone, and email.) -Manage billing, production schedules and shipping with 60+ client accounts. -Manage all tasks to maintain operations including payroll and inventory. -Optimize workflow to ensure on-time manufacturing and delivery of products -Primary point of contact for all clients (in- person, phone, and email.) -Manage billing, production schedules and shipping with 60+ client accounts. -Manage all tasks to maintain operations including payroll and inventory.



Cat's Cradle

• Musicians
• 1 - 100 Employee

• Consultant

  • Jul 2021 - Dec 2021

  -Developed and implemented safe practices to reduce risk of COVID-19 for staff, musicians and guests - Worked with HR & leadership team to facilitate re-structure and onboarding of new staff - Automated delivery of all pre-show updates and messaging to guests -Developed and implemented safe practices to reduce risk of COVID-19 for staff, musicians and guests - Worked with HR & leadership team to facilitate re-structure and onboarding of new staff - Automated delivery of all pre-show updates and messaging to guests



Museum of Life and Science

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Fundraising Event Associate

  • Jul 2019 - Oct 2020

  - Organize and deliver family and adult fundraising events- Build community relationships with vendors, local business and organizations- Direct staff and volunteers- Proficient on AllSeated and Ticketleap- Certified animal handler- Emergency Coordinator- Conceptualized tiered sponsorship structure which led to new sponsors- Streamlined departmental documentation system and event marketing strategy

• Guest Relations Lead

  • Sep 2018 - Jul 2019

  - Quickly and efficiently check in guests; sell admission and memberships- Thoroughly explain all membership benefits to increase sales- Provide exceptional customer service- Cross trained as a Ranger to better understand daily operations- Trained on Altru data management system



Reed's Coffee & Art

• Mebane, NC

• Digital Media Manager, Shift Manager, Barista

  • Aug 2017 - Oct 2018

  - Excellent customer service and business development skills - Handled wide range of customer service needs - Worked independently, managing the register and telephone orders simultaneously - Took over all marketing platforms and established a social media strategy - Trained on Square POS system - Excellent customer service and business development skills - Handled wide range of customer service needs - Worked independently, managing the register and telephone orders simultaneously - Took over all marketing platforms and established a social media strategy - Trained on Square POS system



Paws4People Inc.

• Wilmington, NC

• Volunteer

  • Jan 2014 - Jun 2017

  - Collected in-kind and monetary donations by communicating the mission of the organization and finding ways to connect it with each donor’s mission - Worked with a team to come up with creative ways to connect with a larger audience - Participated in service dog training from birth to client placement - Worked with clients to teach training techniques and how to utilize their dogs - Helped plan, organize and execute 2 large annual fundraisers - Worked as a community educator at schools and retirement homes Show less