Emma Schouten

Responsable Hebergement at camping La Plage Ile de Ré
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Contact Information
us****@****om
(386) 825-5501
Location
Château-Guibert, Pays de la Loire, France, FR
Languages
  • Dutch Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Experience

    • Hospitality
    • 1 - 100 Employee
    • Responsable Hebergement
      • Jan 2023 - Present

    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Mar 2021 - Oct 2022

    • Receptionist
      • Jul 2020 - Aug 2020

      - Check-in and check-out - Providing information in person, over the phone, and through email - Taking reservations over the phone and in person reservations’ accuracy - Selling additional services - Check-in and check-out - Providing information in person, over the phone, and through email - Taking reservations over the phone and in person reservations’ accuracy - Selling additional services

    • France
    • Hospitality
    • 1 - 100 Employee
    • Customer Service Agent
      • Mar 2019 - Jul 2019

      - Check-in and check-out - Providing information in person, over the phone, and through email - Taking reservations over the phone and through the online reservation system and checking reservations’ accuracy - Selling additional services - Helping with the management of outstanding bills and satisfaction questionnaires - Translating brochures and other documents to Dutch. - Check-in and check-out - Providing information in person, over the phone, and through email - Taking reservations over the phone and through the online reservation system and checking reservations’ accuracy - Selling additional services - Helping with the management of outstanding bills and satisfaction questionnaires - Translating brochures and other documents to Dutch.

    • France
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Conseillère en Séjour
      • Jul 2018 - Sep 2018

      · Interacting with international clients and providing them with information on activities in the Vendée. · Selling tickets for our partners and taking reservations for events on the phone or in person. · Translating brochures in Dutch and English. · Voluntarily: on walks through local vineyards, translating for Dutch, Belgian and British tourists. · Interacting with international clients and providing them with information on activities in the Vendée. · Selling tickets for our partners and taking reservations for events on the phone or in person. · Translating brochures in Dutch and English. · Voluntarily: on walks through local vineyards, translating for Dutch, Belgian and British tourists.

    • France
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Conseillère en Séjour
      • Jun 2017 - Aug 2017

      · Interacting with international clients and providing them with information on activities in the Vendée. · Selling tickets for our partners. · Translating brochures in Dutch. · Interacting with international clients and providing them with information on activities in the Vendée. · Selling tickets for our partners. · Translating brochures in Dutch.

  • Camping L'Etournerie
    • Chateau-Guibert, France
    • Employee
      • Jul 2013 - Aug 2016

Education

  • UFR ESTHUA Tourisme et Culture
    Master's degree, Hospitality Administration/Management
    2018 - 2020
  • University of Victoria
    Bachelor's degree
    2016 - 2017
  • Université de Nantes
    Bachelor's degree, English Language and Literature, General
    2014 - 2017

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