Experience

Office of Legislative Counsel State of California

• United States
• Government Administration
• 100 - 200 Employee

• Team Lead Student Assistant

  • Nov 2022 - Present

  - Constructing and re-designing California statutes and resolutions from 1890 to 1980 to expand its accessibility to the larger community - Supervising the design of 1933 statutes in the Historical Statutes Project to ensure documents are standardized in a timely manner with 80-100 pages completed per week - Prioritizing the California Historical Statutes Project from Office of Legislative Counsel to ensure Californians are provided historical educational resources not formerly available Show less



California State University-Sacramento

• Higher Education
• 700 & Above Employee

• Hearing Officer Intern

  • Jul 2022 - Present

  - Conducting appellate hearings with City of Sacramento to act as a liaison to voice the concerns of the Contestants to the City - Collecting vehicle registration and Contestant's testimony of appealed parking citations to decide whether to uphold or dismiss citations with discretion - Interpreting Sacramento City Code and Vehicle Codes to form written appellate decisions to educate Contestant - Conducting appellate hearings with City of Sacramento to act as a liaison to voice the concerns of the Contestants to the City - Collecting vehicle registration and Contestant's testimony of appealed parking citations to decide whether to uphold or dismiss citations with discretion - Interpreting Sacramento City Code and Vehicle Codes to form written appellate decisions to educate Contestant



CSU Sacramento Associated Students, Inc. Food Pantry

• Sacramento, California, United States

• Student Volunteer

  • Oct 2022 - Present

  - Delivering and inspecting donations to upkeep food control quality standards for program beneficiaries - Directing beneficiaries to information regarding campus directions, activities, university services/offices, and general university knowledge - Delivering and inspecting donations to upkeep food control quality standards for program beneficiaries - Directing beneficiaries to information regarding campus directions, activities, university services/offices, and general university knowledge



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Jun 2021 - Aug 2022

  - Increased positive customer satisfaction scores in workplace by 17% to improve customer relationship management - Coached 2 newly hired employees with daily technical procedures and soft skills such as communication, teamwork, and attention to detail to enhance the cohesiveness of the team - Received feedback from the customer and provided information to help them make the best choice of product based on their needs - Increased positive customer satisfaction scores in workplace by 17% to improve customer relationship management - Coached 2 newly hired employees with daily technical procedures and soft skills such as communication, teamwork, and attention to detail to enhance the cohesiveness of the team - Received feedback from the customer and provided information to help them make the best choice of product based on their needs



Raley's

• United States
• Retail
• 700 & Above Employee

• Cashier, Bakery Clerk, Deli Clerk, Courtesy Clerk

  • May 2019 - Jun 2021

  - Mentored 5 newly hired employees in the procedures of food waste prevention by teaching skills in preparation, handling, and disposing to better serve the health of communities - Utilized conflict resolution skills to handle escalating situations through active listening, collaboration and compassion for the situation at hand - Directly facilitated revenue growth and customer retention, while proactively informing the company culture of service and loyalty - Mentored 5 newly hired employees in the procedures of food waste prevention by teaching skills in preparation, handling, and disposing to better serve the health of communities - Utilized conflict resolution skills to handle escalating situations through active listening, collaboration and compassion for the situation at hand - Directly facilitated revenue growth and customer retention, while proactively informing the company culture of service and loyalty



Angelique Ashby’s District One Youth Action Corps

• Sacramento, California, United States

• Volunteer

  • Jan 2019 - May 2020

  - Assisted Angelique Ashby's organizations to make measurable differences for program recipients - Engaged in community outreach to aid program mission centered on community support and enrichment - Assisted Angelique Ashby's organizations to make measurable differences for program recipients - Engaged in community outreach to aid program mission centered on community support and enrichment