Experience

Telnet Services Limited

• New Zealand
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• • Feb 2019 - Present

  I currently manage a number of high profile Australasian companies within a variety of business sectors with my main focus being on retention and growth for these clients.I meet with my clients regularly to report progress, understand future requirements, understand clients’ expectations, gather feedback, present potential service improvement opportunities and identify opportunities to increase revenue and/or profitability for Telnet and/or my clients. Taking ultimate responsibility for the performance of my accounts and the quality of the relationships between Telnet and my clients is of the upmost importance.I also ensure the successful implementation of new campaigns or changes to existing campaigns for my clients by taking a leading role in project managing Telnet’s internal resources across all functional areas of the business. Show less

• • Oct 2013 - Jan 2019

• • Mar 2013 - Sep 2013

  I supported the operations of the Client Services team by assisting with account management, sales and project management support activities



J.P. Morgan

• United States
• Financial Services
• 700 & Above Employee

• Lotus Notes to Exchange Migration Project Support

  • Mar 2009 - Aug 2009



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Desktop Support/Executive Support

  • Jul 2008 - Feb 2009



J.P. Morgan

• United States
• Financial Services
• 700 & Above Employee

• Desktop Support Analyst

  • Nov 2004 - Jul 2008



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Desktop Support Analyst

  • Aug 2002 - Nov 2004