Emma Pocock
Autism Practitioner at Prior's Court Foundation- Claim this Profile
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Bio
Ben Wakefield
I worked with Emma for a year in Customer service at Covea. She is a smart, resilient worker not afraid to ask questions whilst still having the confidence to own her customer referrals with a decisive knowledgeable attitude. In addition her kind hearted, pragmatic character was an incredible benefit in her role able to deal with customers in a variety of difficult situations. She would be a huge asset to any company in an insurance based or customer service role.
Ben Wakefield
I worked with Emma for a year in Customer service at Covea. She is a smart, resilient worker not afraid to ask questions whilst still having the confidence to own her customer referrals with a decisive knowledgeable attitude. In addition her kind hearted, pragmatic character was an incredible benefit in her role able to deal with customers in a variety of difficult situations. She would be a huge asset to any company in an insurance based or customer service role.
Ben Wakefield
I worked with Emma for a year in Customer service at Covea. She is a smart, resilient worker not afraid to ask questions whilst still having the confidence to own her customer referrals with a decisive knowledgeable attitude. In addition her kind hearted, pragmatic character was an incredible benefit in her role able to deal with customers in a variety of difficult situations. She would be a huge asset to any company in an insurance based or customer service role.
Ben Wakefield
I worked with Emma for a year in Customer service at Covea. She is a smart, resilient worker not afraid to ask questions whilst still having the confidence to own her customer referrals with a decisive knowledgeable attitude. In addition her kind hearted, pragmatic character was an incredible benefit in her role able to deal with customers in a variety of difficult situations. She would be a huge asset to any company in an insurance based or customer service role.
Experience
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Prior's Court Foundation
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United Kingdom
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Non-profit Organizations
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100 - 200 Employee
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Autism Practitioner
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Sep 2020 - Present
Supporting young adults with severe autism, in order to help them learn the skills that they need to live independently. Supporting young adults with severe autism, in order to help them learn the skills that they need to live independently.
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Covéa Insurance
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United Kingdom
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Insurance
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700 & Above Employee
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Insurance Consultant
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Sep 2018 - Sep 2020
Dealing with household and motor insurance, dealing with inbound and outbound calls, emails and all other channels of contact. Dealing with household and motor insurance, dealing with inbound and outbound calls, emails and all other channels of contact.
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Next Contracting
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Construction
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400 - 500 Employee
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Sales Consultant
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Dec 2014 - Sep 2018
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Education
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2008 - 2012
John Madejski Academy
Community
