Authorization and Referrals Specialist

• Mar 2022 - Present

Patient Care Coordinator

• Dec 2020 - Oct 2021

• Fully cross-trained in the following: Front Desk, Triage, and COVID testing. • Gathered personal and medical information while depositing into EMR systems. • Answering high volume calls; completing outgoing calls; communicating with providers. • Walking or Standing for 8-12 hours straight; lifting 15-55 lbs. • Fully cross-trained in the following: Front Desk, Triage, and COVID testing. • Gathered personal and medical information while depositing into EMR systems. • Answering high volume calls; completing outgoing calls; communicating with providers. • Walking or Standing for 8-12 hours straight; lifting 15-55 lbs.

Food Service Worker

• Jun 2018 - Jan 2021

• Fully Cross-trained; Official Trainer of all new hires in all areas of the restaurant. • Communicated with customers regarding orders, comments, and complaints. • Kept a schedule and anticipated customer "rushes" while cleaning and organizing. • Explained extensive knowledge about the company and its history when asked. • Fully Cross-trained; Official Trainer of all new hires in all areas of the restaurant. • Communicated with customers regarding orders, comments, and complaints. • Kept a schedule and anticipated customer "rushes" while cleaning and organizing. • Explained extensive knowledge about the company and its history when asked.