Emma O'Sullivan

Head of HR, Group at National Express Group Plc
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Contact Information
us****@****om
(386) 825-5501
Location
Kingswinford, England, United Kingdom, UK

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Natasha Edmunds

I have worked with Emma on numerous projects and have managed her directly both as a project team member as well as her direct line manager. Emma is a dedicated and committed professional. she has expertise in a number of areas concerned with workforce optimisation such as performance management, workforce strategy and transformational change. Emma is very good at develping and managing relationships which has stood her in good stead in managing stakeholders and has also given her an extensive network in which to draw. She is a pleasure to work with and I recommend her highly for any assignments involving change management, HR strategy, performance and talent management as well as operational HR delivery.

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Experience

    • United Kingdom
    • Truck Transportation
    • 1 - 100 Employee
    • Head of HR, Group
      • Feb 2015 - Present

      Undertake a Group HR leadership role FTSE 250 company with 44,000 employees globally. Supports the Group HR director to develop, shape and delivery the Global People Strategy.Lead Key Group projects such as the global employee engagement survey, implementation and roll-out of a global talent identification tool and support with the development of our leadership development programme. Develop and manage key global dashboards and metrics to assess local HR performance across the Group. Compile Board and Exec papers on specific topics as required, including the compilation and evaluation of relevant data. Support the top 100 leaders with all HR matters including reward, employee engagement, talent and succession management, learning and development, performance management, health and wellbeing. Also Accountable for delivery of HR service to people within NX Group plc Head Office and support functions, provide the lead role for HR related matters. Work with the Employee Experience Director on the development of the Group employee reward and recognition strategy, ensuring that this is effective and implementing changes as required. Show less

    • HR Business Partner
      • Oct 2013 - Feb 2015

  • PwC
    • Birmingham, United Kingdom
    • HR Consultant, Manager
      • Nov 2009 - Oct 2013

      • Hands on project manager for large HR projects for public and private sector clients • Lead on the graduate recruitment and induction process for our practice team • Lead on complex organisational restructures and organisational change • Provide robust HR advice to clients on a wide range of HR propositions • Develop and implement performance management frameworks to a range of clients • Provide learning and development programmes for clients • Review, refine and implement HR policies and processes and ensure legislation compliance • Presentations of work proposals and findings to management Requirement to work under pressure with a number of complex projects, ability to be pragmatic and make things happen. Recognised as a key member of the workforce transformation proposition across a variety of clients with a positive reputation. Key propositions Emma supports include; workforce transformation and restructuring, organisational change and organisational development, organisational design which includes TOM development for organisations. Led a number of HR functional effectiveness reviews across a range of clients and sectors. Has a personal interest in performance management, talent management and succession planning. Show less

  • Wolverhampton CIty Primary Care Trust
    • Wolverhampton, United Kingdom
    • Human Resources Manager
      • Jun 2009 - Nov 2009

      Providing HR advice and support across several directorates including Corporate Services, Community Services, Cancer Networks and Rehabilitation, 1,200 employees. Managed a team of 4 including recruitment and HR advisors. Work closely with the senior teams across the division and other key internal stakeholders, ensuring that my HR team worked effectively with the business. Provided input, advice and guidance and delivered key actions relating to specific business projects. Lead on all organisational change including TUPE. Supported teams with TNA’s and development needs as required. Represent the organisation at Employment Tribunals if required. Lead on producing workforce analysis and benchmarking and provide statistical reports to divisions for Executive meetings. Show less

    • HR Management Trainee
      • Sep 2007 - Jul 2009

      Provided HR advice to a directorate covering 1500 employees. Was required to develop and implement a number of HR initiatives aligned to the People Strategy. Undertook the lead role in reviewing and enhancing HR policies across the Trust. Lead key HR projects which included the roll out of 4,500 employment contracts across the Trust. Supported and improved the performance management process within my directorate which was further rolled out across the Trust. Engaged with the Trade Unions across the Trust and lead on negotiations and consultative meetings as required, ensuring that relations are constructive and that communication is effective. Show less

Education

  • University of Birmingham
    Bachelor's degree, Business/Commerce, General
    2004 - 2007
  • Middlesex University
    CIPD, Human Resource Management
    2007 - 2009
  • Middlesex University
    Masters, Human Resource Management
    2008 - 2009

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