Emma O'Sullivan

Executive Assistant at Everseen
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Contact Information
us****@****om
(386) 825-5501
Location
County Cork, Ireland, IE
Languages
  • English Native or bilingual proficiency
  • Irish Limited working proficiency
  • French Limited working proficiency

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Credentials

  • General Data Protection Regulation (GDPR)
    Alison
    Oct, 2020
    - Nov, 2024
  • Lead Worker Representative - Return to Work Safely (RTWS) Protocol (Ireland) Covid 19
    Health and Safety Authority
    Oct, 2020
    - Nov, 2024
  • Peer Mentor Programme
    -
    Jan, 2008
    - Nov, 2024
  • Stukent - Digital Marketing
    Stukent

Experience

    • Ireland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Executive Assistant
      • Feb 2021 - Present

    • Australia
    • Entertainment Providers
    • 1 - 100 Employee
    • Events & Operations Manager
      • Jun 2018 - Jul 2020

      • Manage events from conception to fulfilment, including building hospitality packages, getting the event online through our ticketing platform, negotiating catering & hire agreements, scheduling staffing, fulfilling merchandise orders, provide event information & allocation of tickets to patrons and on-day fulfilment.• Managing & reconciling budgets • Liaise with touring & sponsorship departments to ensure all sponsor and partner hospitality requirements are delivered • Managing ongoing relationships with stakeholders including venues, ticketing companies, caterers, theming and furniture hire companies, photographers, performers, MC’s, guest speakers, casual staff agencies & merchandise suppliers.• Managing the VIP program of Basketball Australia v USA Basketball, coordinating over 17,000 VIP guests across 2 games in Melbourne• Managed a range of corporate hospitality events from sporting through to music, including the corporate & VIP packages for: Niall Horan, Ice Hockey Classic (2018), Intel Extreme Masters (E-Sports) (2018 & 2019), Human Nature (2019) Country To Country Australia (2019)

    • Hospitality Sales Executive
      • Aug 2016 - May 2018

      TEG Live are the official hospitality partners for the below sporting bodies, and selling packages for corporate guest experiences in shared and private spaces. We can cater an exclusive program to suit your client entertainment needs that will cater for major events across the country.Tennis AustraliaAustralian Rugby UnionV8 SupercarsCirque du SoleilSydney SwansNational Rugby LeagueQuint Events/F1 ExperiencesAustralian Grand PrixATCVRCWine IslandPlease contact me to discuss any of the above

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Superannuation Specialist
      • Mar 2016 - Jul 2016

      • Assist all customers (internal and external) in answering technical, financial and product enquires.• Accurately capture information for call logging, record keeping and leader feedback.• Take responsibility for any complaints and ensure they are handled and logged appropriately and in accordance with company procedures.• Place outbound calls to company directors to promote our SuperStream online portal for superannuation payments.• Host team meetings for our weekly catch up on statistics and performance figures.

    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Product Manager/Sales and Marketing Assistant
      • Oct 2014 - Nov 2015

      • Responsible for pricing strategy and product positioning of BMW and MINI Ireland portfolio, involves negotiation with UK and Germany product and pricing teams and ensuring optimum pricing levels were achieved for the Irish Market.• Internal and External Communication to the network, media and industry contacts.• Organising appropriate product training for internal and external network.• Provide product and event support to Corporate and Communications & Events Manager at launches of new vehicles.• Project managed the changeover of digital platforms on the BMW website.• Supported BMW marketing campaigns and liaised with external agencies for updates on the BMW Ireland website.• Assist the MINI Manager with admin and event support for MINI campaigns and update the MINI website. Completed Pricing Approval Process for new MINI vehicle.• Managed the continuous upkeep and maintenance of the CRM database for BMW, MINI and MOTORAD new and used car customers.• Project managed the rollout of a new APP for use in test-driving of vehicles for a specific market and presented feedback at a best practice conference in Munich.

    • United Kingdom
    • Events Services
    • Event Executive
      • Mar 2013 - Jul 2013

      • Managed Guest list for a sponsor of the WilliamsF1Team for the British Grand Prix and other Formula 1 events.• Completed an extensive working schedule for all events I was involved with over my placement.• Sourced and purchased collateral material for the upcoming events• Sourced potential hospitality venues for our clients looking to hold networking opportunities in Italy, Singapore and Austin.• Complied presentations for bidding on events for international companies• Assisted with planning the weekend schedule for VIP guests over the weekend of the British Grand Prix• Liaised with key personnel whilst assisting with the organising of the weekend of the British Grand Prix.• Helped organise, managed the guest list and oversaw the running of large private party for a VIP guest.

    • Marketing Intern
      • Mar 2013 - May 2013

      An intern for several months in which I was involved with Marketing and the Public Relations of several venues including a Fine Dining Restaurant in South West London. Some of my duties included;• Liaising with managers on upcoming events.• Briefing the Web Team to update the venues websites.• Assisted with updating event and sports listings on third party websites such as Pub and Bar Network & Match Pint.• Monitored external websites such as Trip Advisor for any inappropriate comments.• Conducted research on potential marketing events and trends in the pub and bar industry across London.• I collected customer data and inputted it into websites such as MailChimp for further use for email campaigns and monthly newsletters.

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Campsite Courier
      • May 2011 - Sep 2012

      For two summer seasons I was a campsite courier on the West Coast of France in which I prepared accommodation and assisted with looking after over 400 families from Ireland, UK, Germany, France and the Netherlands. • Responsible for managing families’ arrivals and departures of the 24 mobile home.• Complete daily and weekly paperwork to be sent off to head office.• Checked equipment and supplies were in stock.• Addressed any issues and emergencies with families and assisted with any maintenance in the mobile homes. • Helped the children’s courier with the running of the kids camp that took place five mornings a week.• Liasing with the French campsite staff on a daily basis looking for updates on events, weather reports and any other issues to inform the families.

Education

  • Limerick Institute of Technology
    Bachelor of Arts Business Studies with Event Management Level 8, Event Management
    2010 - 2014
  • Sacred Heart Secondary School, Clonakilty County Cork
    Leaving Certificate
    2004 - 2010

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