Experience

Metro Group

• United States
• Environmental Services
• 1 - 100 Employee

• Business Analyst

  • Jan 2022 - Present

• Program Support Specialist

  • Nov 2020 - Jan 2022



Misericordia University

• United States
• Higher Education
• 300 - 400 Employee

• Content Management Specialist

  • Jan 2020 - Jul 2020

  Preformed content management and quality assurance testing for redesign of Misericordia University’s website • Worked remotely for five months due to COVID pandemic • Provided a high level of customer service, identified users’ needs and translated them into web enabled content • Guided new users in the creation of their pages on Finalsite • Completed time oriented tasks and project management • Participated in meetings and conference calls to suggest updates and changes to Finalsite as needed • Preformed an audit and quality assurance testing of built out webpages to ensure ADA compliance • Built out web content for many pages on the Misericordia website and the library’s micro site Show less



Misericordia University Student Sucess Center

• Dallas, PA

• Peer Academic Tutor

  • Sep 2017 - May 2020

  • Tutored Computer Programing- Java coding, Computer Organization • Helped students comprehend the information they are learning in class and improve study skills • Tutored Computer Programing- Java coding, Computer Organization • Helped students comprehend the information they are learning in class and improve study skills



Wiley

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Intern of SAP Technology

  • Jun 2019 - Aug 2019

  Acted as a testing coordinator for SAP OTC FI RAR integrations and a product analyst for Solution Manager 7.2 • Using TestRail configured a new test suite and test run • Created 50+ test cases supporting SAP OTC FI RAR Processes and loaded into TestRail • Participated in system integration testing (SIT) and user acceptance testing (UAT) for a company SAP integration • Preformed as a testing coordinator during UAT for a company SAP integration for OTC FI RAR • Produced daily testing reports highlighting defects and in progress test cases • Participated in Agile transformation for ERP organization, as testing coordinator on a Scrum team • Participated in Program Increment Planning (PIP) • Worked independently to do discovery, analysis for an SAP module, Solution Manager, not currently in use at Wiley. Configuration was saved and will be used when Wiley moves forward with Solution Manager • Preformed configuration for SAP Solution Manager Solution Documentation, Business Process Monitoring • Presented findings and configuration for SAP Solution Manager to the ERP technology team. • Downloaded and configured trial version of SAP Analytics Cloud (SAC) using Excel data source to produce visualization and metrics Show less



Misericordia University Student Success Center

• Dallas, PA

• Bridge Program Student Staff Assistant

  • Aug 2017 - Aug 2018

  Leader in the BRIDGE program. This program is run every summer and provides a bridge between high and college for the incoming first years students. It introduces study skills to the students. Introduced first year students to campus prior to orientation. Leader in the BRIDGE program. This program is run every summer and provides a bridge between high and college for the incoming first years students. It introduces study skills to the students. Introduced first year students to campus prior to orientation.



St. Elizabeth- St. Brigid Parish

• 129 Main Street, Peapack, NJ 07977

• Department Assistant

  • Jun 2017 - Aug 2017

  Department assistant for St. Elizabeth- St. Brigid Parish. Conducted financial record keeping via Excel. Preformed data management for record keeping and documents. Worked with parish staff, parents, students and catechists. Department assistant for St. Elizabeth- St. Brigid Parish. Conducted financial record keeping via Excel. Preformed data management for record keeping and documents. Worked with parish staff, parents, students and catechists.