Emma O' Hanlon
CRM Co-ordinator at Baxi Heating UK Limited- Claim this Profile
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Bio
Experience
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BAXI
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United Kingdom
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Manufacturing
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700 & Above Employee
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CRM Co-ordinator
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Oct 2018 - Present
Co-ordinator for Dynamics 365 CRM system. Communicating and maintaining relationships with internal and external stakeholders from all levels of business.Approving and maintaining business accounts, utilising and transforming clean and accurate data for reporting, training and various other business requirements. Administering training for new employees across our business. Maintaining and improving customer loyalty platforms to keep engagement and service with our customers at an excellent level. Show less
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Financial Assistant
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Nov 2013 - Present
Managing rebate contracts for boiler sales to National & Independent merchants, developers and contractors in the Social and New Build sector. Working with various internal and external customers to provide and an excellent service and support network.
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Customer Service Advisor
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Jul 2007 - Nov 2013
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Education
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WCG (Warwickshire College Group)
Customer Service Management