Emma Noakes

Senior Manager, Stewardship & Engagement at Canadian Opera Company
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Italian -

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Experience

    • Canada
    • Performing Arts
    • 100 - 200 Employee
    • Senior Manager, Stewardship & Engagement
      • Jul 2019 - Present

      • Work with all departments in the company to plan, produce and deliver events that are aligned with the company’s audience development strategy and larger organizational objectives• Provide stewardship to donors at all levels and in particular to the President’s Council and Golden Circle annual giving programs, Major Gift and Special Project donors• Oversee the Development Officer, Events & Engagement in the planning and execution of all donor engagement and corporate events including but not limited to ticketing, catering, technical requirements and coordinating COC staff• Collaborate with the Director, Human Resources and Director, Public Affairs & Strategic Partnerships in updating Equity, Diversity and Inclusion policies • Act as team lead for the COC’s participation in The OF/BY/FOR ALL Change Network • Project manage the COC’s Land Acknowledgement Commissioning Program• Work closely with the Executive Director, Philanthropy & Audiences develop strategies for engagement and ensure that all stewardship offered is fulfilled • Create customized individual donor stewardship plans to ensure involvement, interest and continued support including unique, behind-the-scenes opportunities between donors and artists • Maintain relationships with a portfolio of donors throughout the year to assist with ticketing, donation and stewardship needs • Produce the annual Season Launch Celebration (the company’s largest stewardship event) which includes working with various departments on the programming, reception, online/print materials, subscription renewals as well as coordinating prospecting receptions for potential donors• Plan and execute Opera for Toronto, a performance based program aimed at bringing opera to everyone in Toronto• Manage signature events such as the Ensemble Studio Competition & Centre Stage Gala

    • Manager, Stewardship
      • Apr 2017 - Jul 2019

      • Provide stewardship to donors at all levels and in particular to the President’s Council and Golden Circle annual giving programs, Major Gift and Special Project donors• Oversee the Development Officer, Events & Engagement in the planning and execution of all donor engagement and corporate events including but not limited to ticketing, catering, technical requirements and coordinating COC staff• Work closely with the Executive Director, Philanthropy & Audiences to identify sponsorship properties, donor capacity and interested, develop strategies for engagement and ensure that all stewardship offered is fulfilled • Create customized individual donor stewardship plans to ensure involvement, interest and continued support including unique, behind-the-scenes opportunities between donors and artists • Identify, research, organize, analyze and disseminate prospect and/or property information as well as coordinate Individual Moves Management in Tessitura database• Manage the recognition of Major Gift and Special Project donors in house program listings, inserts, signage and advertising• Work with members of the Emeritus Council Executive Committee to development programming that’s speaks specifically to former board members and assist in cultivating new membership for the committee• Maintain relationships with a portfolio of donors throughout the year to assist with ticketing, donation and stewardship needs • Produce the annual Season Launch Celebration (the company’s largest stewardship event) which includes working with various departments on the programming, reception, online/print materials, subscription renewals as well as coordinating prospecting receptions for potential donors

    • Senior Development Officer, Stewardship
      • Jul 2015 - Apr 2017

      • Provide stewardship to donors at all levels and in particular to the President’s Council and Golden Circle annual giving programs, Major Gift and Special Project donors• Work closely with the Chief Advancement Officer to identify sponsorship properties, donor capacity and interested, develop strategies for engagement and ensure that all stewardship offered is fulfilled• Create customized individual donor stewardship plans to ensure involvement, interest and continued support including unique, behind-the-scenes opportunities between donors and artists • Identify, research, organize, analyze and disseminate prospect and/or property information as well as coordinate Individual Moves Management in Tessitura database• Manage the recognition of Major Gift and Special Project donors in house program listings, inserts, signage and advertising• Maintain relationships with a portfolio of donors throughout the year to assist with ticketing, donation and stewardship needs• Produce the annual Season Launch Celebration (the company’s largest stewardship event) which includes working with various departments on the programming, reception, online/print materials, subscription renewals as well as coordinating prospecting receptions for potential donors

    • Donor Relations Officer
      • Jul 2014 - Jul 2015

      • Manage the overall stewardship of the President’s Council and Golden Circle annual giving programs as well as the Life Trustees Council and Major Gift donors• Plan and execute donor events such as Season Opening and Closing parties, Working Rehearsal Dinners, Opening Night Parties, Special Project receptions and Cultivation events• Correspond with donors regarding ticket inquiries and event information as well as thank you letters and tax receipts for Major Gift donations• Utilize Tessitura software to manage individual giving plans, donor history and ticketing benefits• Liaise closely with all departments (such as Communications, Production, Four Seasons Centre staff and General Director’s Office) to ensure smooth running of all stewardship activities

    • Co-ordinator, Annual Programs & Patron Engagement
      • Apr 2013 - Jul 2014

      • Act as first point of contact for the President’s Council Office (comprised of patrons donating $2,250+ annually) including but not limited to answering telephone calls, emails and greeting donors at numerous stewardship events throughout the season• Responsible for managing membership renewals and prospecting new donors including drafting letters and other communication materials• Manage ticketing and subscription needs for all President’s Council patrons• Collaborate with a variety of departments daily such as Marketing/Communications, Production, Artistic and Box Office• Coordinate meetings for the Development department as well as with donors and President’s Council Committee members• Facilitate donor tax receipts according to CRA guidelines• Track President’s Council Office invoices and expenses

    • Administrative Assistant/ Text Coach/ Stage Manager
      • Oct 2008 - 2017

      • Schedule workshops in schools across Ontario and US as well as managed databases for bookings, board relations and partner contacts• Coordinate marketing and promotional materials• Assist and direct students, aged 13-18, with analysis and understanding of Shakespearian text• Stage Manager for all Shakespearience After Hours Experience and Summer Experience final performances at the Toronto Centre for the Arts and Canstage’s Berkeley Street Theatre Upstairs • Schedule workshops in schools across Ontario and US as well as managed databases for bookings, board relations and partner contacts• Coordinate marketing and promotional materials• Assist and direct students, aged 13-18, with analysis and understanding of Shakespearian text• Stage Manager for all Shakespearience After Hours Experience and Summer Experience final performances at the Toronto Centre for the Arts and Canstage’s Berkeley Street Theatre Upstairs

    • Assistant to the Manger of Resource Development & Communications
      • Jan 2013 - Apr 2013

      • Source sponsorship and donation opportunities for annual Gala Dinner & Auction and Walk-a-thon• Coordinate logistics and volunteers as well as collaborate in creative and social media organization for Gala Dinner & Auction and Walk-a-thon• Photographer for annual Gala Dinner & Auction • Source sponsorship and donation opportunities for annual Gala Dinner & Auction and Walk-a-thon• Coordinate logistics and volunteers as well as collaborate in creative and social media organization for Gala Dinner & Auction and Walk-a-thon• Photographer for annual Gala Dinner & Auction

    • Entertainment
    • Assistant to the Producers
      • Oct 2008 - Jan 2013

      • Site supervisor for events including TigerLily’s Cabaret Dinner Series, Nuit Blanche 2009 entry, A.R.R.R.R.T. - The evolution of the Human Spirit and The lnterior Design Show 2011 opening performance. • Responsible for preparation and proof reading of materials for official website and sponsorship packages• Liaison for material supplies and on-location production staff • Organized and distributed scheduling to all personnel• Performance venues have included: Roy Thomson Hall, World MasterCard Fashion Week, Toronto Alternative Arts and Fashion Week, Gladstone Hotel, The Thompson Hotel

    • Production Coordinator/ Administrative Manager/ Actor/ Executive Assistant
      • Jul 2009 - Oct 2012

      • Coordinated scheduling for all full-time, part-time and intern staff as well as film shoots including location, actors, crew, legal forms, props and scripts• Acted as co-director, field producer, and production assistant on set • Oversaw and managed a variety of departments such as Creative, Editing, Publicity and Administration providing logistical support • Booked celebrity interviews/red carpet events and media access to various film festivals around the world• Supervised hospitality and interview suites on location at major festival events (Toronto lnternational Film Festival, Canadian Music Week) which included coordinating furniture/equipment set up, managing staff and crew, preparing promotional materials and acting as liaison for talent management and publicists • Ran Out There's student co-op program, which includes working with high school and university teachers in Canada and abroad, prepare learning plans for the students • Managed legal contracts for the national television show Out There with Melissa DiMarco • Coordinated all travel (in Canada and abroad) for staff • Prepared research and write questions for celebrity interviews• Evaluated script submissions for potential co-productions • Maintained footage databases, office supplies and general office tidiness

    • Production Assistant
      • Dec 2008 - Jan 2009

      • For Bear With Me, a one woman show created and performed by Diane Flack• Assisted Production Manager and Director in all areas of the production• Responsible for coordination of construction, set up and maintenance of set pieces• Responsible for purchase of cost-effective materials • For Bear With Me, a one woman show created and performed by Diane Flack• Assisted Production Manager and Director in all areas of the production• Responsible for coordination of construction, set up and maintenance of set pieces• Responsible for purchase of cost-effective materials

    • Civic and Social Organizations
    • 1 - 100 Employee
    • Intern Production/ Event Manager
      • May 2008 - Jul 2008

      • Organized presentation of Story Hour, a major summer event aimed at helping children in Florence learn English• Member of the administration and fundraising/development team • Implemented database system for client, alumni and partner contacts• Created a new website and contributed articles• Responsible for coordination of youth volunteers for various company programs and events • Organized presentation of Story Hour, a major summer event aimed at helping children in Florence learn English• Member of the administration and fundraising/development team • Implemented database system for client, alumni and partner contacts• Created a new website and contributed articles• Responsible for coordination of youth volunteers for various company programs and events

    • Canada
    • Performing Arts
    • 200 - 300 Employee
    • Assistant Director
      • Jul 2006 - Aug 2006

      • Supervised 25 teens aged 13-18• Revised Shakespearean text for productions• Instructed students in analysis and performance of Shakespearean text• Liaison for guest speakers and members of the Stratford Festival company • Supervised 25 teens aged 13-18• Revised Shakespearean text for productions• Instructed students in analysis and performance of Shakespearean text• Liaison for guest speakers and members of the Stratford Festival company

Education

  • University of Guelph
    Bachelor of Arts Honours (B.A.H.), Drama/Theatre Arts and Stagecraft
    2003 - 2007
  • Linguaviva Language School - Florence
    Elementare 2, Italian Studies
    2008 - 2008
  • Stratford Festival Shakespeare School
    Shakespearean Performance
    2002 - 2003
  • Crestwicke
    -

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