Community Administrator

• Jul 2023 - Present

Senior Client Success Manager

• Aug 2021 - Jul 2023

Client Success Manager

• Jan 2020 - Sep 2021

Event Services Manager

• Mar 2018 - Aug 2018

Ensured smooth execution of over 75 hotel events. Trained and supervised event staff, and ensured they had the proper resources for success. Communicated with event stakeholders to ensure their needs were met. Continuously analyzed event process to ensure efficiency and clarity.

Administrative Assistant

• Nov 2017 - Mar 2018

Coordinator for the Food and Beverage management team. Duties ranged from booking group reservations, communicating with food & beverage partners, placing supply orders, processing invoices, data entry and analysis, taking meeting minutes, creating daily guest review summaries, and more.

Event Services

• Aug 2016 - Nov 2017

Worked with a team of staff to execute events. Responsible for reading and understanding event orders, room setup, serving food and beverage, and ensuring client received excellent customer service.

Program Coordinator

• May 2016 - Jul 2016

Designed and implemented the Kids in the Kitchen youth summer camp. The week-long camp was aimed at teaching children aged 8-12 about basic kitchen skills and nutrition. Achievements: creating a full workbook from scratch, coordinating all logistics of camp (location, supplies, volunteers, etc.), recruiting 30+ children in 2 days, and running a successful and safe camp where children were exposed to new foods in a fun approachable manner. Designed and implemented the Kids in the Kitchen youth summer camp. The week-long camp was aimed at teaching children aged 8-12 about basic kitchen skills and nutrition. Achievements: creating a full workbook from scratch, coordinating all logistics of camp (location, supplies, volunteers, etc.), recruiting 30+ children in 2 days, and running a successful and safe camp where children were exposed to new foods in a fun approachable manner.