Emma Mwangi
Operations Co-ordinator at GALANA OIL KENYA LIMITED- Claim this Profile
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Experience
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GALANA OIL KENYA LIMITED
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Kenya
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Oil and Gas
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1 - 100 Employee
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Operations Co-ordinator
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Jul 2012 - Present
> Develop and maintain Standard operating procedures and policies for the various LPG and Lubricant warehouses. > Manage the flow of goods in and out of the various warehouses to the various destinations within the country. > Responsible for liaison with current company contractors and identification of any requirement in relation to maintenance and subsequent contract provision. > Identify changes that could affect delivery schedules to various clients across the country, and make the needed adjustments. > Effectively work with all hospitality staff to manage daily operations of filling cylinders. > Scheduling and planning of the drivers, vehicles, and journeys for deliveries. > Co-ordinate the maintenance of the company vehicles and equipment. > Ensure proper product arrangement within the warehouses to facilitate accurate stock taking and proper product retrieval. > Monitor and control logistics and operational costs in line with the approved budgets. > Seek to continuously improve customer satisfaction. > Able to carry out Market analysis. > Train new employees on product handling and safety procedures. > Ensure stock movement records and files are up to date. > Initiate all requests for replenishment of stock. > Preparing daily, weekly and monthly reports > Ensuring the health, safety, cleanliness and security of the work environment is maintained > Keeping stock controls systems up to date and planning future capacity requirements. > Conduct monthly stock takes and carry out stock reconciliation. > Conduct daily inspection delivery vehicles to ensure that they adhere to the safety requirements of the oil depots Show less
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GREEN ENERGY LTD
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Estonia
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Oil and Gas
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1 - 100 Employee
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SALES CO-ORDINATOR
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Oct 2011 - May 2012
> Prepare proposals, agreements, sales reports and presentations > Develop, manage and implement sales and financing strategies to meet or exceed sales goals. > Collect, analyse, evaluate and account the information in order to increase productivity of sales. > Prepare daily, weekly, monthly reports on the performance of the sales team. > Monitor the sales performance of over 20 depots and communicate to them on weekly/monthly status of their performance. > Monitor and Report on the stock levels of over 20 depots and ensure replenishment of the stocks is done on time. > Work hand in hand with the Operations department to ensure that stock is delivered to the various depots on time. > Support the sales team in attaining sales targets. > Coordinate sales and merchandising programs. > Monitor product margins and give good return within budget. > Ensure correct costing for all products. > Lead promotional activities at various locations/territories and report on effectiveness of the same > Assist in the implementation of sales strategy as prepared by individuals and groups in the sales department. > Receive and attend to customer complaints and ensure seamless service delivery. > Facilitate the training of new sales employees joining the company Show less
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EXECUTIVE SALES
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May 2009 - Jul 2011
> Services existing accounts, obtains orders, and establishing new accounts by planning and organizing daily work schedule to call on existing or potential sales clients > Focusing sales efforts by studying existing and potential volume of dealers. > Keeping management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses > Training new clients on product performance and handling. > Resolve customer complaints by investigating problems; developing solutions; making recommendations to management. > Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. > Provide historical records by maintaining records on area and customer sales. > Oversee the collection of debts. > Implementation of health and safety related rules and regulation within the department as well as the entire work place. Show less
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Education
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Kenya Methodist Univsersity
MASTERS OF BUSINESS ADMINISTRATION, STRATEGIC MANAGEMENT -
University of Nairobi
Bachelor of Commerce, MARKETING