Emma Morales
Profesora formación profesional familia informática at Institut Pedralbes- Claim this Profile
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Bio
Experience
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Institut Pedralbes
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Spain
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Higher Education
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1 - 100 Employee
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Profesora formación profesional familia informática
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Oct 2020 - Present
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Petit Book
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Barcelona y alrededores, España
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Co-Founder and Sales Marketing Lead
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Jan 2018 - Apr 2022
Brand and Digital Marketing strategy definition Responsible for the service product design: introducing on culture change, design and visual thinking, customer journey simplification, services desing and mockups, specifications, roadmaps, reports, results. Brand and Digital Marketing strategy definition Responsible for the service product design: introducing on culture change, design and visual thinking, customer journey simplification, services desing and mockups, specifications, roadmaps, reports, results.
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EMS
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Barcelona y alrededores, España
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Servicios de consultoría
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Sep 2016 - Jan 2022
My main goal is defining the strategy and develop social skills to simplify Pymes/entrepreneurs or people life. I'm focusing to introduce on culture change, design thinking, customer journey simplification, continuous improvement plan to insure business competitiveness and loyalty of customer. My work is focusing on Product design plan: idea, conceptualization, service design and mockups, specifications, roadmaps, reports, results; and Brand and Digital Marketing strategy definition. Skills: Digital Marketing, Community Manager, Service design, User Experience (UX) and Human Focus Centered methodologies, Focus moderator, Visual and Design Thinking, Business design, Lean Startup. Show less
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Orange España
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Spain
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Telecommunications
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700 & Above Employee
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P.M in Customer Experience B2B Market
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Feb 2011 - Jul 2016
UXD Project manager focus in B2B/B2C strategics products Skills: User Experience (UX) and Human Focus Centered methodologies, Focus moderator, Visual Thinking, Design Thinking, Service design, Business design UXD Project manager focus in B2B/B2C strategics products Skills: User Experience (UX) and Human Focus Centered methodologies, Focus moderator, Visual Thinking, Design Thinking, Service design, Business design
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Orange
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France
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Telecommunications
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700 & Above Employee
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Talent sharing International project in Customer Testing Center B2B
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Feb 2010 - Jan 2011
International project Orange France - Paris Skilled in User Experience (UX), Project manager & Focus group Moderator My main goal was define and share with all steakholders the modalities of the projects in accordance with Orange process. Pilot all tasks (specification, roadmaps, reports, results… ) related to projects like customers tests, quality surveys and focus groups. Coordinate, animate and manage transversal teams on project mode (Marketing, IT developer, R&D, Sales...) International project Orange France - Paris Skilled in User Experience (UX), Project manager & Focus group Moderator My main goal was define and share with all steakholders the modalities of the projects in accordance with Orange process. Pilot all tasks (specification, roadmaps, reports, results… ) related to projects like customers tests, quality surveys and focus groups. Coordinate, animate and manage transversal teams on project mode (Marketing, IT developer, R&D, Sales...)
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Orange
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France
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Telecommunications
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700 & Above Employee
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Ingeniero R&D
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2007 - 2009
Inside R&D Spain, management of Test Innovation Enviroment Customer team involved in services mobile platform, User interface and Usability projects Inside R&D Spain, management of Test Innovation Enviroment Customer team involved in services mobile platform, User interface and Usability projects
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Orange España
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Spain
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Telecommunications
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700 & Above Employee
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Ingeniero de Innovación
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2004 - 2009
Project manager Research and Innovation in new services Related projects to: AI, augmented reality technology, video mobile call Project manager Research and Innovation in new services Related projects to: AI, augmented reality technology, video mobile call
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Auna
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Madrid Area, Spain
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ingeniero de red troncal
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2000 - 2004
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Amena
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Telecommunications
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1 - 100 Employee
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Sistemas de información
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1999 - 2000
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Education
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Universitat Politècnica de Catalunya
Engeniering of Telecomunications, Ingeniería eléctrica, electrónica y de comunicaciones -
France Telecom - París
Project manager & focus moderator, Pool Marketing -
Teresianas