Experience

Sithabile Technology Services

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Core Account Manager

  • Jul 2021 - Present

  Oversee enhancing customer experience, improving relationships and pro-actively identifying ways to align solutions with your business objectives.

• Commercial Sales Business Development

  • Sep 2015 - Jul 2021

  As Commercial Sales Business Development, I am the face of the organisation. I am involved in every sales opportunity and I have the responsibility to speak on behalf of our company and represent our values. Responsible for building on sustainable relationships by playing an active role and hands on problem resolution. I ensure a smooth transition from sales to project management once a solution is sold and am involved with escalations and account interactions at most levels.



Altron Systems Integration

• South Africa
• Information Technology & Services
• 700 & Above Employee

• Senior Key Account Manager – ISP and Managed Services - Altron Group

  • Aug 2014 - Sep 2015

  As the primary relationship owner for Altron Group - ISP and Managed Services responsible for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; work closely with the group companies to ensure that solutions implemented are in line with the Altron Group Telecommunications Strategy and promote cost saving. As the primary relationship owner for Altron Group - ISP and Managed Services responsible for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; work closely with the group companies to ensure that solutions implemented are in line with the Altron Group Telecommunications Strategy and promote cost saving.



Altech Corporate

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Key Account Manager – ISP, Managed Services and Cellular - Strategic Sales

  • Mar 2013 - Jul 2014

  The liaison between the company and its strategic customers and expanding the client base, while maintaining good client relations. Relationship development and management with key individuals and top decision makers. Represent a knowledgeable, efficient, and professional image of company by handling business in a respectful and professional demeanor.

• Sales Operations Manager

  • Jun 2012 - Mar 2013

  As a Sales Operations managedr, I was responsible for various functions that ensured that the performance of the sales team remained high. Managing the day to day operations that delivers KPIs for productivity, quality and value. Report, review the latest sales figures, interpret their meaning and brainstorm new ways to increase revenue. Implementation and management of a robust end to end sales processes.



Altech Technology Concepts (Pty) Ltd

• Technology, Information and Internet
• 1 - 100 Employee

• Account Manager – ISP and Managed Services

  • Aug 2008 - May 2012

  Interface with the customer to understand the customer's overall objectives and requirements. Promote world-class customer care through every interaction. Develop and implement strategies to maintain and/or expand sales and to promote Altech Technology Concepts’ products and services within existing customer base Interface with the customer to understand the customer's overall objectives and requirements. Promote world-class customer care through every interaction. Develop and implement strategies to maintain and/or expand sales and to promote Altech Technology Concepts’ products and services within existing customer base



Nashua Mobile Broadband Division

• Sales Executive Hardware and Software Solutions

  • May 2006 - May 2008