Experience

Uplands Construction Ltd

• United Kingdom
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2020 - Present



Mogers Drewett Solicitors

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Business Support Executive

  • Feb 2019 - Aug 2020

  • Worked with the Operations Director to meet with and coordinate contractors and suppliers to maintain a busy office, acting as first point of contact for enquiries. • Client onboarding for all departments including; dealing with new clients in reception and by phone, data input, maintaining the client database with a high level of accuracy and ensuring identification met AML requirements. • Acting as internal point of contact for Anti Money Laundering and system process questions. • Co-ordinated internal IT support working with an external IT company to ensure all issues were resolved. • Ability to multi-task and prioritise work to ensure all areas of the role including ad-hoc reception support was covered. Show less

• Conveyancing Legal Assistant

  • Sep 2019 - Feb 2020

  • Ability to work well under pressure and meet deadlines in a fast-paced department dealing with multiple transactions at a time. • Confidently prepare for Completions and ensure Completions were carried out on the day they were scheduled. • Pre completion tasks and admin work such as setting up the registrations for the property and allocating the remaining funds to the client. • Creating the initial pack to the client ensuring complete accuracy. • Complete the necessary property searches and bankruptcy searches. • Create all client bills and completion statements ensuring correct bank details are stored. • Confidently liaise with clients, estate agents and other side solicitors. • Act as direct support for two busy residential property solicitors. Show less

• Administrator and Receptionist

  • Apr 2018 - Sep 2019

  • Managed a busy reception area and meeting rooms while ensuring compliance to data protection and confidentiality requirements. • Excellent telephone manner was required to operate a busy switchboard covering all offices, ensuring new and existing clients were dealt with quickly and efficiently • Trained new team members on managing reception. • Client onboarding for all departments including; dealing with new clients in reception and by phone, data input, maintaining the client database with a high level of accuracy and ensuring identification met AML requirements. • Carry out online verification checks on clients, highlighting any PEPS or high-risk clients. • Prepare and send new and existing client engagement packs ensuring complete accuracy. • Trained new members of the team on file opening processes using the case management system SOS. • Acted as internal point of contact for any file opening queries. • Assisted other offices in reception support, travelling to Sherborne and Wells office when required. • Daily tasks such as incoming and outgoing post, daily banking. • Co-ordinating offsite storage and retrieval of important client deeds and documents, ensuring they were logged and safe at all times. • Act as point of contact for all IT and general office queries, ensuring internal client service maintained. • Teamwork and flexibility was a key element of this role to ensure seamless client service. Show less



Touchstone Partners

• India
• Legal Services
• 1 - 100 Employee

• Property Management Assistant

  • Mar 2018 - May 2018

  • Cross referencing the property documentation • Successfully using Microsoft Excel to record the data and information • Checking the property documentation, making sure that the safety certificates are within the legal requirements. • Reporting problems with the data. • Collecting data to be entered into a computer-based system. • Checking the compliance statistics. • Cross referencing the property documentation • Successfully using Microsoft Excel to record the data and information • Checking the property documentation, making sure that the safety certificates are within the legal requirements. • Reporting problems with the data. • Collecting data to be entered into a computer-based system. • Checking the compliance statistics.



Tyco Electronics UK Ltd

• Bath, England, United Kingdom

• Data Entry Assistant

  • Aug 2017 - Sep 2017

  • Collecting data to be entered into a computer-based system. • Reporting problems with the data. • Accurately entering information into various computer programs such as Microsoft excel. • Accurately counting stock through using scales and making sure readings are recorded correctly. • Collecting data to be entered into a computer-based system. • Reporting problems with the data. • Accurately entering information into various computer programs such as Microsoft excel. • Accurately counting stock through using scales and making sure readings are recorded correctly.



UK Ministry of Defence

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Administrator and Receptionist

  • Jun 2016 - Jul 2017

  • Gained full security clearance from working in a high-level background in the Ministry of Defence. • Completed IOSH Health and Safety training course. • Greeting customers on arrival to MOD Corsham at the Interserve help desk, ensuring they sign into the visitor book correctly. • Excellent administration and receptionist knowledge. With being able to log jobs, reports, refreshments, compliments and complaints in a software called Maximo. • Invaluable customer service experience with answering and making phone calls to civil servants and work colleagues. • Great job satisfaction with helping customers and rectifying any problems • Helping customer’s book visitors onto the MOD Corsham site, booking desks for the Civil servants and locating meeting rooms when requested. This is all through a system called resource scheduler. • Answering emails and telephone calls on a frequent basis with responding to critical emails within a time scale. • Able to successfully deal with customers on a face to face basis when on the reception shift. • Good time management skills, making sure tasks are done efficiently and prioritised. • Helping MOD civil servants log into the computer server on their computer by resetting their password and coming down to their desk for further assistance if required. This software is called active directory. • Trained on checking the compliance and recording findings in Word Excel. Show less