Experience

Force24 - Marketing Automation

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Customer Success Manager

  • May 2023 - Present



PHMG

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Accounts Director

  • Jul 2021 - May 2023

  Maintaining a consistent relationship with PHMG clients from all over the world, providing professional account management, high-quality customer care and expert audio branding advice. Thanks to the work of our client services department, nine out of ten PHMG clients surveyed stated they would recommend and buy more products from the group. - Acting as a single point of contact for clients - Providing on-going care, support and audio branding advice - Ensuring clients continue to get value from the service by actioning updates - Swiftly resolving any issues - Delivering the highest standards of customer care for PHMG’s 32,000 clients. Show less



PHMG

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Client Services Manager

  • Jan 2021 - Apr 2021

• Senior Account Manager

  • Oct 2018 - Jan 2021



Now Healthcare Group Ltd.

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Account Manager

  • Sep 2017 - Oct 2018



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Store Manager

  • Jun 2014 - Sep 2017