Senior Business Account Manager

• Jan 2008 - Present

Upgrade Options is an independent business to business I.T. VAR offering solutions, sales and support services to the Enterprise and Public Sector market place presenting the complete partnership. We find the right solution for your requirement and needs, we are able to engage with multiple hardware and software vendors covering 4 main areas: New Systems – Laptops, Desktops, Servers and Storage - including DELL, IBM, HP & Lenovo Spares – Parts & Upgrades for Laptops, Desktops, Servers and Storage Services – Extended warranty for Servers and Cisco, Installations and site surveys General IT – Networking, Consumables and Peripherals - Including Cisco, Juniper and Allied Telesis Outstanding account management:- Saves you time and money! An experienced team, always aiming to exceed expectation Comprehensive solutions portfolio:- Server & desktop virtualisation, storage & back-up, networking, mobile device management, software & licensing, security, cloud computing. Outstanding services:- Warranty cover & extended maintenance, installation, imaging & config, readiness assessments & site surveys, pre-sales tech, managed networks, security assessments, UPS capacity planning, leasing, asset management, licensing and compliance analysis, disaster recovery, WEEE / recycling, bespoke and international procurement Anything DELL!:- As a Dell Premier Partner with over 15 years’ experience we are one of the few resellers that can deliver the entire Dell range of products & services. New products, legacy products, compatible products, any products – If you have or want DELL, you needn’t go anywhere else. Over 21 years we have built our business on the four key pillars of Trust, Reliability, Availability & Response. For a more detailed explanation of what we do, for whom and how, including case studies and testimonials please see our Spring / Summer 2015 company brochure at http://www2.upgrade.co.uk/docs/brochure2015.pdf

Licensing Sales Specialist

• Aug 2006 - Dec 2007

Software Distributor. I was responsible for annuity business and licensing renewals, including additional licences, co- termination and upgrades of security vendors and Microsoft products. New business development and maintaining customer and vendor relationships. Software Distributor. I was responsible for annuity business and licensing renewals, including additional licences, co- termination and upgrades of security vendors and Microsoft products. New business development and maintaining customer and vendor relationships.

Corporate Account Manager

• Feb 2005 - Aug 2006