Emma Linney

Business Process Manager at Raspberry Pi Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
Cambridge, England, United Kingdom, UK

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Credentials

  • Business Analysis Foundations: Competencies
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Requirements Elicitation and Analysis
    LinkedIn
    May, 2023
    - Nov, 2024
  • Effective Listening
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Hybrid Project Management: Do What Works
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Project Management Foundations
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Salesforce Certified Business Analyst
    Salesforce
    Mar, 2023
    - Nov, 2024
  • Transitioning from Waterfall to Agile Project Management
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Communicating to Drive People to Take Action
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Moving DEI from Intention to Impact with Ruchika Tulshyan
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Dec, 2022
    - Nov, 2024
  • Strategies to Foster Inclusive Language at Work
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Supporting Workers with Disabilities
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Managing Project Stakeholders
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • How to Ask Productive Questions
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Improve Cognitive Flexibility at Work
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Advocating for Change in Your Organization
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Certificate in Business Analysis Practice
    BCS, The Chartered Institute for IT
    Oct, 2021
    - Nov, 2024
  • Change Management Foundations
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Deep Work: Rules for Focused Success in a Distracted World (Blinkist Summary)
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Difficult Conversations: Talking about Race at Work
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Driving Change and Anti-Racism
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • How to Engage Meaningfully in Allyship and Anti-Racism
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Inclusive Mindset for Committed Allies
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Understanding and Supporting Asian Employees
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Salesforce Certified Pardot Specialist
    Salesforce
    Aug, 2021
    - Nov, 2024

Experience

  • Raspberry Pi Foundation
    • United Kingdom
    • Education Administration Programs
    • 100 - 200 Employee
    • Business Process Manager
      • Feb 2019 - Present

      Currently implementing Salesforce Service and Sales cloud, and Pardot across the Foundation. Currently implementing Salesforce Service and Sales cloud, and Pardot across the Foundation.

  • Cambridge City Council
    • United Kingdom
    • Government Administration
    • 300 - 400 Employee
    • Corporate Business Processing Manager
      • May 2016 - Feb 2019

      Lead the delivery of a high quality, timely and efficient tech support function to the Planning Service. Responsible for workflow optimisation with a continual focus on the customer. Developed and monitored performance metrics. Set and managed functional area budgets.

    • Application Support Manager
      • Jun 2015 - May 2016

      Managed team, including daily allocation of resources to meet deadlines. Statistical reporting on statutory and service-level metrics. Managed FOI and data protection processes.

  • Morley Memorial Primary School
    • Clerk to the Governing Body
      • Jul 2011 - May 2016

      Supporting the Governing Body in its work. Providing procedural advice. Managing website. Supporting the Governing Body in its work. Providing procedural advice. Managing website.

  • Cambridge City Council
    • United Kingdom
    • Government Administration
    • 300 - 400 Employee
    • Business Support Manager
      • Apr 2013 - Oct 2014

      Managed effective business support service to the Council. Managed effective business support service to the Council.

  • IPPR
    • Public Policy Offices
    • 1 - 100 Employee
    • Assistant to the Director, Centre for Cities
      • Mar 2005 - Oct 2006

      Business planning, stakeholder management, budgets, diary management. Business planning, stakeholder management, budgets, diary management.

  • Aviva
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • PA to the Director, Group Reinsurance
      • Aug 2004 - Feb 2005

      High level support to busy Director and team. Diary management, travel, reports. High level support to busy Director and team. Diary management, travel, reports.

  • The National Autistic Society
    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • IT Support Officer
      • Oct 1999 - Oct 2000

      IT support to business users across the organisation, locally and remotely. IT support to business users across the organisation, locally and remotely.

  • Cambridge University Press & Assessment
    • United Kingdom
    • Education Administration Programs
    • 700 & Above Employee
    • Network Project Administrator
      • Sep 1995 - Sep 1999

      Coordinated projects including desktop system upgrades and office moves. Provided first and second line technical support. Managed backup and restore processes. Inventory database management. Coordinated projects including desktop system upgrades and office moves. Provided first and second line technical support. Managed backup and restore processes. Inventory database management.

Education

  • London Metropolitan University
    Bachelor's degree, Theatre/Theatre Arts Management
    2001 - 2004
  • Netherhall School, Cambridge
    1987 - 1994

Community

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