Emma Leon
General Manager at Campus Living Centres- Claim this Profile
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French Limited working proficiency
Topline Score
Bio
Credentials
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McGill Personal Finance Essentials
McGill University - Desautels Faculty of ManagementNov, 2022- Nov, 2024
Experience
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Campus Living Centres
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Canada
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Higher Education
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200 - 300 Employee
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General Manager
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Jan 2023 - Present
Oversee the operations of a 493 bed student apartment building. Adept at managing all aspects of property management, from marketing rental vacancies to maintaining strong relationships with residents. Skilled in providing valuable insights to investors and developers, enhancing the resident experience, and optimizing accounts receivable. Experienced in hiring and training staff members, ensuring a high-performing team. Exceptional communicator who consistently engages with residents, keeping them informed about ongoing projects and events. Committed to delivering exceptional service and fostering a positive living environment. With a passion for resident satisfaction and operational excellence, I am dedicated to driving success in property management. Show less
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Campus Living Centres
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Canada
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Higher Education
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200 - 300 Employee
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Residence Services Lead - Admin and Finance
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Jan 2022 - Aug 2022
Responsible for lease management and audits as well as collecting rent for over 2200 residents over 5 student housing properties
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Residence Services Lead
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Apr 2021 - Dec 2021
Responsible for managing the resident experience for 955 students. Responsibilities included leasing, collecting rent, planning events, and doing maintenance work as needed.
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Community Assistant
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Oct 2020 - Apr 2021
Responsible for admin work as well as tours
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Leons Furniture
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Kitchener, Ontario, Canada
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Customer Service Representative
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Jun 2019 - Sep 2020
In this role, I assisted customers with ordering parts and providing refunds. In addition to this, I answered phones, processed transactions, assisted with financing documents, and on occasion assisted in the sales department. In this role, I assisted customers with ordering parts and providing refunds. In addition to this, I answered phones, processed transactions, assisted with financing documents, and on occasion assisted in the sales department.
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Education
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Wilfrid Laurier University
Bachelor of Arts - BA, Foreign Languages and Literatures, General