Emma Leigh Maciazek
Industry Relations Consultant at Qualia- Claim this Profile
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Topline Score
Bio
Credentials
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Licensed Real Estate Salesperson in NY
REBNY (The Real Estate Board of New York)Jan, 2017- Nov, 2024
Experience
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Qualia
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United States
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Software Development
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300 - 400 Employee
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Industry Relations Consultant
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Jul 2021 - Present
Responsible for building and managing strong industry partnerships that generate new business opportunities as well as accelerate existing sales opportunities. Responsible for building and managing strong industry partnerships that generate new business opportunities as well as accelerate existing sales opportunities.
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Independent
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New York, New York
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Contract Business Manager/Consultant
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Jan 2013 - Present
Build and improve business models from the ground up for real estate agents and small business owners/entrepreneurs to create and achieve growth trajectories. Some responsibilities include 1-5yr projections, personal branding, social media marketing, deal records/pipeline management, industry research and positioning, and low-level sales in a diversified set of fields including but not limited to media/entertainment, public relations, small business, fitness/nutrition, and real estate. Build and improve business models from the ground up for real estate agents and small business owners/entrepreneurs to create and achieve growth trajectories. Some responsibilities include 1-5yr projections, personal branding, social media marketing, deal records/pipeline management, industry research and positioning, and low-level sales in a diversified set of fields including but not limited to media/entertainment, public relations, small business, fitness/nutrition, and real estate.
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CSM Volunteer for the CX World Games 2021
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May 2021 - Jul 2021
The CX Games are a volunteer event to provide Customer Success expertise to non-profit/charity organizations who need help and would otherwise be unable to access world class services. I joined on a recommendation and was quickly recognized for my leadership qualities and nominated as Vice Captain for my team- we were runners up in the final overall tally! I came away with wonderful relationships across the world and cannot speak more highly of the experience. I am so grateful for the knowledge I gained and recognition I received, and I look forward to participating again next year. Show less
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Tombot Technologies LTD
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Israel
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Software Development
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1 - 100 Employee
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Customer Service Manager (Guru)
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Sep 2020 - May 2021
Cultivate relationships and improve KPIs for current clients. Identify, prospect and onboard new clients. Assist in company strategy for increased sales/client membership and product expansion. Upsell/cross-sell company offerings to current clients to optimize sales and ROI. Additional work for TomBot: • Marketing: Holistic rebranding of website and advertisement, including writing all new copy and description, new organization of pages using industry standards, • Product: Platform development to improve the Customer Experience both during daily platform use and initial education. I was a key idea-person for new buttons and functions for the software to make client use and understanding easier. Show less
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Northwood Retail
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United States
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Real Estate
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1 - 100 Employee
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Assistant General Manager
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Mar 2018 - Sep 2020
Manage 154 commercial retail and office spaces at Domain Northside in Austin, responsible for Lease Compliance and Tenant Relations post-signing of their lease, as well as vendor contracts/relationships for site management. Responsible for monthly/quarterly/annual budget adherence and idea-person for site improvement. Manage 154 commercial retail and office spaces at Domain Northside in Austin, responsible for Lease Compliance and Tenant Relations post-signing of their lease, as well as vendor contracts/relationships for site management. Responsible for monthly/quarterly/annual budget adherence and idea-person for site improvement.
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Triplemint
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United States
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Real Estate
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1 - 100 Employee
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Growth Operations Manager
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Aug 2017 - Mar 2018
Manage three agents and their teams, growing into a role reporting directly to the CFO on growth projects (including spearheading the mortgage referral program as well as partnering in the company hiring plan). Company-wide organizational analysis and recommendation working directly with CFO. Manage three agents and their teams, growing into a role reporting directly to the CFO on growth projects (including spearheading the mortgage referral program as well as partnering in the company hiring plan). Company-wide organizational analysis and recommendation working directly with CFO.
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The Corcoran Group
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United States
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Real Estate
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700 & Above Employee
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Operations Assistant
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Mar 2016 - Jun 2017
Design and implement a social media posting schedule to fit the needs of the Team. Redesign and regularly generate the monthly Team newsletter and increased prospect interaction by 20%. Operate as junior agent for showings and assemble board packages (avg. 150-page packages including reference letters, bank statements, etc. to prove financial soundness and ideal candidacy for potential buyers). Managed online listings, drip campaigns for following up with cold leads, social media calendar/postings, and client/prospect email campaigns. Show less
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Private High Profile Family
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New York, NY
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Personal Assistant, Nanny
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Mar 2015 - Dec 2016
Professionalism, discretion, and attention to detail were the keys to success in this family. Manage home and retail accounts, daily family schedule, and travel schedules; tutoring child with special learning needs from age of 8 to 10 after school and during the summers. Oversaw renovation/construction of new apartment, serving as liaison for contractors and vendors, managing shipments etc. along with arranging logistics of the move. Professionalism, discretion, and attention to detail were the keys to success in this family. Manage home and retail accounts, daily family schedule, and travel schedules; tutoring child with special learning needs from age of 8 to 10 after school and during the summers. Oversaw renovation/construction of new apartment, serving as liaison for contractors and vendors, managing shipments etc. along with arranging logistics of the move.
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ASAP/NetSource
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New York, NY
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Executive Assistant to the Vice President of Sales
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Feb 2013 - Nov 2013
Assist VP of Sales in building and presenting proposal packages to new and existing customers to retain and strengthen those relationships. Create reports in Excel to manage customer profiles and history as well as improve relationships with damaged accounts. Prospect new accounts and set the meetings for VP to close. Maintain office organization and productivity. Schedule and dispatch service technicians for all accounts. Assist VP of Sales in building and presenting proposal packages to new and existing customers to retain and strengthen those relationships. Create reports in Excel to manage customer profiles and history as well as improve relationships with damaged accounts. Prospect new accounts and set the meetings for VP to close. Maintain office organization and productivity. Schedule and dispatch service technicians for all accounts.
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Texas Tech University
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United States
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Higher Education
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700 & Above Employee
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Student
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Aug 2009 - Aug 2012
Major: University Studies Minors: German, Music, and Integrative Studies. Major: University Studies Minors: German, Music, and Integrative Studies.
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Pawnbroker
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Sep 2010 - Jan 2012
Maintained shop cleanliness, paperwork, handled pawn transactions, pulled/cleaned/researched/priced merchandise. Licensed. Maintained shop cleanliness, paperwork, handled pawn transactions, pulled/cleaned/researched/priced merchandise. Licensed.
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Education
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2007 - 2012
Texas Tech University
University Studies, Music, German, and Integrative Studies -
2007 - 2009
Lubbock Christian University
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