Experience

Multrees Investor Services

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Team Leader (Settlements)

  • Jun 2023 - Present



BNP Paribas

• France
• Banking
• 700 & Above Employee

• Senior Administrator (Derivatives)

  • Aug 2022 - Jun 2023



Evelyn Partners

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technical Specialist (Valuations & CGT)

  • Jun 2022 - Jul 2022

  Former Smith & Williamson / Tilney Smith & Williamson. Former Smith & Williamson / Tilney Smith & Williamson.



Smith & Williamson

• United Kingdom
• Financial Services
• 400 - 500 Employee

• Senior Operations Assistant (Valuations & CGT)

  • Oct 2019 - Jun 2022

  • Process CGT calculations and second checking of other colleagues calculations• Updating client accounts with new CGT figures• Investigating and resolving performance issues identified within Valuations • Investigating and resolving CGT issues identified within tax packs• Assist team in completion of daily tasks including internal transfers, book cost updates and other position maintenance functions/ requirements.• Ensure personal and team KPI’s/ KRI’s/ MIR are met.• SME for Avaloq and Tilney Migration, providing support and being actively involved in the development and delivery of changes to operational and systems infrastructure.• Ensure all tasks are completed to a high standard, any anomalies are escalated appropriately.• Second checking on daily tasks and allocation of any ad-hoc tasks received.• Provide technical advice to assist in resolving issues or queries within the team.• Provide support and contribute towards change initiatives relevant to the team.• Support manager with attending meetings on their behalf.• Assist with training new recruits to the team, acting as a positive role model.• Prepare weekly management information statistics relevant to team duties.• Contribute to documenting team procedures, periodically reviewing and updating them.• Ensure and demonstrate fair treat enemy of clients at the forefront of all activities and interactions conducted in an open and transparent manner.• Demonstrate an understanding of the firms regulatory framework and risks to the client within their operation and how this applies to your role. Show less

• Operations Assistant (Valuations & CGT)

  • Jan 2018 - Sep 2019

  Description: Key responsibilities within the Valuations team included the role of managing and updating data within client accounts within the Avaloq system. My daily responsibilities as a Settlement Operations Assistant included:• Managing our team mailbox.• Producing valuation and tax reports for clients.• Allocating the work that comes via the team mailbox to ensure we meet our deadlines.• Focus on increasing my own TNA (training needs analysis) score by requesting training on any new tasks to ensure that I continually upskill and keep up to date on any procedure/process changes.• Assisted my team and manager in implementing the task of the CRW (Client Reporting Workflow), which was used to control and monitor client valuation creation and dispatch companywide. Show less

• Modern Apprentice (Valuations&CGT, Operational Tax, Corporate Actions, Fees & Operational Assurance)

  • Oct 2016 - Jan 2018

  I took part in the apprentice programme within Smith & Williamson, which included a rotation around the following teams listed with key responsibilities/ tasks of these areas and skills learned, noted below.Valuations• Gained knowledge in CGT• Further developed team working skills • Key tasks;- Run valuations and tax packs, checking output, investigate and amend any issues- Assist with CGT queries/ calculations - Process internal transfers- Adjust portfolio book costs Corporate Actions•​ Developed an understanding of Corporate Actions and their impact to companies•​ Gathered an understanding of share classes regarding clean shares and trail commission• ​Key tasks;- Using CASS system to review and update corporate events- Process Retail Distribution Review (RDR)- Posting Resultants Operational Tax•​ Increased my knowledge regarding FACTA, IRS Agreements•​ Developed Formal Communication skills• Key tasks;- Verifying received client FATCA forms and W-8BENs- Requesting internal movements for clients who had not completed the relevant forms within the deadline or for those who did post the deadline- Processing Swiss tax reclaims to clientsFees• Gained an understanding of fees, how and when they are charged• Learned how to calculate fees • Developed an understanding and experience of how batch fee runs work• Key tasks;- Create fees that are charged to client at request of IMs- Create batch fees for our quarterly fee runs- Process amendments to client fees such as billing dates/ fee groupsOperational Assurance•​ Gained further knowledge of Fund Administration•​ Developed an understanding of the regulatory rules and guidelines in place for funds under management•​ Further developed my skills using Microsoft Word• Key tasks;- Making relevant updates to KIID and Prospectus documents - Create a new template to reformat KIID and prospectus documents to make them more client friendly- Keep up to date with changing rules and regulations Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jul 2015 - Oct 2016

  Description: Duties include general retail tasks such as stock checking, sales floor organisation, till duties, customer service and customer ordering service. • Accurately processing stock quickly and to the highest standard, which includes locating, packing and promptly transferring stock in and out of store • Meeting deadlines to always deliver to our customers at the promised time • Keeping operational areas of the store clean, tidy and organised • Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service • Working as part of the store team, reporting to one of our Coordinators or Managers • Developed communication skills through a variety of customers, learning to adapt my approach to different people • Accurate, thorough and well organised, with excellent attention to detail • Happy to work on my own and keep yourself busy to achieve all performance targets • Flexible, supportive and always ready to go the extra mile for my team and our customers Show less