Emma Jackson
Customer Social Engagement Executive (Marketing) at Allstar Business Solutions Limited- Claim this Profile
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Bio
Experience
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Allstar Business Solutions
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United Kingdom
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Financial Services
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1 - 100 Employee
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Customer Social Engagement Executive (Marketing)
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Mar 2009 - Present
Manage online social engagement with our customers to understand their needs. Provide feedback to product, marketing and operations to influence the development and improvement of both customer service delivery and product enhancment. Drive forward the online social customer service strategy to increase customer engagement. Use customer Key Performance Indicators and insight information to deliver a positive online presence. Manage online social engagement with our customers to understand their needs. Provide feedback to product, marketing and operations to influence the development and improvement of both customer service delivery and product enhancment. Drive forward the online social customer service strategy to increase customer engagement. Use customer Key Performance Indicators and insight information to deliver a positive online presence.
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Education
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2006 - 2008
Bristol University
Master of Science (MSc), MSc
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