Experience

Optident Ltd

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Internal Operations Specialist

  • Feb 2019 - Present

  My main responsibilities are to manage the orders for the customized Loupes orders that are sent through. I liaise with the customer and also the manufacturer to ensure the delivery is seamless from start to finish and resolve any issues along the order process if they arise. I also deal directly with the customer for any repairs or maintenance that is required on the Loupes and Illumination system that we provide. Alongside the above I also deal with the finance where applicable for any orders placed under that payment option. This entails inputting data into our finance portal and submitting applications for approval and generating finance documentation and sending to the client, should the candidate be successful for finance. Show less



punter southall group

• United Kingdom

• Private Health Policy Administrator

  • Jan 2017 - Jul 2018

  Processing Policy renewal documentation for Private Health policy holders. I later progressed into an AML administration role, i was the sole individual within our Baildon office that managed all checks on our customer base to ensure they were AML Compliant. Processing Policy renewal documentation for Private Health policy holders. I later progressed into an AML administration role, i was the sole individual within our Baildon office that managed all checks on our customer base to ensure they were AML Compliant.



ONEPAY

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Administration

  • Feb 2017 - Sep 2017

  Managing accounts for Recruitment agencies of existing clients who provided payment via the Onepay card to their seasonal workers. Dealt with email and telephone queries. Missed payments, transaction enquiries. Managing accounts for Recruitment agencies of existing clients who provided payment via the Onepay card to their seasonal workers. Dealt with email and telephone queries. Missed payments, transaction enquiries.

• Internal Sales Administrator

  • Jun 2006 - Sep 2014

  I initially started in the Telesales department but after a couple of years moved to the administration side. My main responsibilities were opening, amending, closing accounts. Processing company orders and corporate customer account orders with special pricing and tenders, processing finance orders for equipment, bespoke whitening packages and arranging personalised branding and literature. Processing laboratory invoices for whitening trays Processing all returns and arranging and issuing credits or exchanges Show less