Experience

Saint-Gobain Ecophon UK and Ireland

• United Kingdom
• Building Materials
• 1 - 100 Employee

• Technical and Project Co-ordinator

  • Jan 2020 - Present



Symantec

• Reading, United Kingdom

• EMEA Channel Sales Operations Analyst

  • Aug 2016 - Jan 2020

  EMEA Channel Business Partner to the Channel Leader for the Emerging region. Provided assistance and expertise in the annual planning cycle, quarterly business planning, QBRs, goal setting and organisational development, in line with existing policy and process Identified Channel Sales requirements and developed insights into performance against bookings, billings and partner program elements (deal registration, accreditations, development funds, margin builder) Liaised with our global teams to help resolve issues impeding the productivity and success of the Channel Sales team and Symantec’s Channel Partners Creation of Channel operating cadence capturing key milestones through the quarterly period such as target setting, month & quarter end activities, business reviews as well as capturing sales milestones to ensure alignment Designed and implemented a streamlined Global Systems Integrator on-boarding process Successfully led project to streamline our weekly forecast reports to Distributors – use of pivot tables, reduced number for reports needed and introduced automated running Show less



Blue Coat Systems acquired by Symantec

• United States
• Computer and Network Security
• 200 - 300 Employee

• Channel Sales Operations

  • Nov 2013 - Aug 2016

  Intrinsic to the development of the infrastructure & operating procedure for Channel Sales Operations whilst ensuring continuous improvementProvided senior management with regular comprehensive analysis of the business: Pipeline, Forecast and Bookings, territory alignment decisions and performanceDelivered new hire Channel Sales training - Process, procedures, resources, reporting and SFDCProject Management – Identified, devised and drove sales productivity improvements through sales process by implementing effective solutions for the worldwide channel sales and sales teams within timeline and budgetIdentified Channel Enablement business requirements Show less

• Sales Support

  • Jan 2013 - Nov 2013

  Assisted with day to day sales support, sales operations and engaging in project that support greater efficiency and effectiveness of the Blue Coat EMEA sales teamAnswered account queries, provided SFDC/PRM support, set up evaluations, onboarded accounts, entered and amended contacts, provided deal registration support, order investigation, took sales queries and distributed leadsSFDC PRM Support



Mokarabia

• Twickenham, United Kingdom

• Sales and Customer Service

  • Jun 2012 - Jan 2013



Alexander Forbes Trustee Services Ltd

• Case Handler

  • 2003 - 2006