Experience

Ouelessebougou Alliance

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Event Coordinator

  • Jan 2017 - May 2023

  As the seasonal Auction Coordinator, my responsibility is to oversee the annual Auction and Gala fundraising event of this Malian non-profit. I collaborate with local businesses with in-kind donations for our auctions, manage teams of volunteers and interns to ensure projects were being done, and organizing the overall Auction and Gala alongside the Executive Director.



Belong

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success Manager

  • Jan 2023 - Apr 2023

  Managing a book of homeowners and residents, ensuring a smooth owning/living experience, and promoting the retention of each customer year to year.

• Operations Associate

  • Nov 2022 - Feb 2023

  Working closely with both CSMs and Account Executives, I manage a team of Home Maintenance Pros’ schedules, project manage homes being onboarded, and bill for completed projects. I work with internal stakeholders as well as an external vendor network to optimize revenue and streamline the customer experience.

• Sales and Growth Specialist

  • Sep 2022 - Nov 2022

  Draper, Utah, United States In a hybrid role of project management, sales, and customer service, I finalize the revenue sales our growth team starts and follow it up with exceptional communication while managing the progress of our homeowners’ homes until it hits the market.

• Member Support Team Lead

  • Mar 2022 - Sep 2022

  Draper, Utah, United States After 6 months of building the Member Support team at Belong from the ground up, I was promoted to Team Lead. I used this lead position to manage a team of 20, manage data-based projects to build the team, and connect with other department managers to ensure the team was cross-trained and supporting the company in any capacity needed.

• Member Support Associate

  • Sep 2021 - Mar 2022

  As the first Support Member of Belong’s Support Team, I trail-blazed and helped create essential SOPs, train a team of new hires, and identify areas of feedback for needed change. I have experience working with an in-house product specific to Belong, along with Zendesk. This role gave direct access insight on numerous functions in the company which was a great foot in the door for growth in lateral teams.



Park City

• United States
• Recreational Facilities
• 100 - 200 Employee

• Seasonal Product Sales and Services Lead

  • Dec 2014 - Sep 2021

  Park City, Utah, United States With a passion for building relationships with others and enjoying the outdoors in every season, I enjoy working with guests over the phone and in person. During the winter, I elevate the guests' experiences by selling lessons, season passes, lift tickets, and answering questions with my alacrity. In the summer, personally chosen due to my meticulous eye for detail and my amiable personality, I assist my management team with projects connecting with locals to continue relationships with our… Show more With a passion for building relationships with others and enjoying the outdoors in every season, I enjoy working with guests over the phone and in person. During the winter, I elevate the guests' experiences by selling lessons, season passes, lift tickets, and answering questions with my alacrity. In the summer, personally chosen due to my meticulous eye for detail and my amiable personality, I assist my management team with projects connecting with locals to continue relationships with our resort. On my days off, you might be able to catch me on the slopes! Show less



Associated Students of the University of Utah

• United States
• Education Management
• 1 - 100 Employee

• Student Representative/Treasurer

  • May 2019 - Apr 2021

  Salt Lake City, Utah After being elected as the Representative for the College of Social Work, I was voted in as Vice-Chair of the General Student Involvement Committee, and then appointed as Treasurer of the Assembly of Representatives. As a Representative in the Assembly, I assisted in allocating funding to student groups, drafted and voted on legislation, and advocated for the College of Social Work. As Treasurer, I oversaw a budget of a quarter of a million dollars that came from student fees, and saw that it… Show more After being elected as the Representative for the College of Social Work, I was voted in as Vice-Chair of the General Student Involvement Committee, and then appointed as Treasurer of the Assembly of Representatives. As a Representative in the Assembly, I assisted in allocating funding to student groups, drafted and voted on legislation, and advocated for the College of Social Work. As Treasurer, I oversaw a budget of a quarter of a million dollars that came from student fees, and saw that it is appropriated back to student groups effectively. Along with my responsibilities as Treasurer, I was on the Travel Committee, allocating funds to individuals and student groups for academic conferences around the country, and Finance Committee to assist in large financial decisions within ASUU. I was re-elected to represent my college my senior year, but had to decline my role as Treasurer due to other professional endeavors. Show less



Utah Juvenile Defender Attorneys

• Forensic Social Work Intern

  • Aug 2020 - Dec 2020

  Worked under the only juvenile defense-based LCSW in the State of Utah consulting with indigent youth in the juvenile courts. Assessed youth for competency to stand trial and for other needs. Counseled with behavioral, legal, and judicial professionals in Drug Court. Conducted research on juvenile brain development and its effects on risk making to help build defense arguments for our firm’s attorneys.



Harvest Right, LLC

• Biotechnology Research
• 1 - 100 Employee

• Customer Service Representative

  • May 2017 - Aug 2020

  Greater Salt Lake City Area In this small business, I worked in multiple different departments including customer service, accounting, shipping, and warehouse operations. I worked with a databases and accounts through Odoo, Quickbooks, and Endicia. I was adaptable to any job they asked me to learn and perform in.