Events Project Manager

• Jan 2023 - Present

NICE is an independent event agency that has vast knowledge and experience to provide bespoke, tailored solutions for the requirements of the corporate market, resulting in exceptional global events. My key duties & responsibilities include: • Client Management to include venue finding, rate negotiation, event scoping and planning, budget management and working closely with the client or team to bring their ideas and event objectives to life • Preparing and forwarding venue proposals to clients clearly showing rates and locations provisionally booked • Booking flights, trains, hotel accommodation, coaches, audio visual equipment and team building activities to assist with an event • Confirming venues for clients and sending paperwork as agreed to client and hotel • Signing venue contracts • Confirming final details, numbers and agenda from the client and liaising with the venue on the client’s behalf so that everything is set up and ready for each event • Assisting accounts with collecting, chasing and matching with the confirmation paperwork for each event • On site event management Show less

Practice Manager at Aspen Financial Advice Ltd.

• Jun 2021 - Dec 2022

St. James's Place Wealth Management is one of the UK’s leading wealth management organisations. My key duties & responsibilities included:• Obtaining quotations and ceding information from product providers and providing illustrations and product information to the Directors ready to present to clients• Preparing files including: compliance required documentation; research; illustrations; supporting documentation, prior to sale and portfolio valuations for annual reviews• Maintaining accurate client information, files/records, ensuring that clients are placed into a review system as agreed with the Directors• Processing new business or transfers from start to finish including seeking information, carrying out critical yield calculations, updating clients information on CRM, cash flow planning, creating personalised illustrations, writing suitability reports and submitting applications• Monitoring fund performances using FE analytics and creating bespoke portfolios to recommend to clients• Implementing, operating, and maintaining effective systems, processes and procedures which enable Partner/advisor to optimise client meetings• Driving the business forward with creativity and positivity to safely meet the Practice goals• Managing the Directors’ diaries and booking client appointments• Ensuring Practice Support Specialists perform their key functions on a consistent and effective basis through effective people management skill and processes• Providing technical support and training to new/junior staff joining the Practice• Ensuring the Practice is up to date and in compliance with all licensing, CPD, regulatory and legislative requirements• Projecting a professional image in both appearance and attitude and providing quality support on time to agreed standards• Organising half yearly team building events, Christmas events and any other ad hoc events Show less

PA & Administrator at Aspen Financial Advice Ltd.

• Sep 2020 - May 2021

Events Project Manager

• May 2018 - May 2021

Bar Staff

• Aug 2020 - Apr 2021

My key duties & responsibilities included: • Greeting customers into the pub and ensuring they are complying with the current Covid-19 legislations • Taking orders in the bar area, restaurant and on the outside decking area • Making and serving drinks/bar snacks • Serving food from the kitchen • Replenishing the drinks/snacks stock behind the bar • Assisting with deliveries • Ensuring high levels of customer service at all times My key duties & responsibilities included: • Greeting customers into the pub and ensuring they are complying with the current Covid-19 legislations • Taking orders in the bar area, restaurant and on the outside decking area • Making and serving drinks/bar snacks • Serving food from the kitchen • Replenishing the drinks/snacks stock behind the bar • Assisting with deliveries • Ensuring high levels of customer service at all times

Supervisor

• Nov 2017 - Jan 2019

My key duties & responsibilities included:• Managing staff on shift• Managing staff's work schedules/rotas• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations• Checking in on dining customers to enquire about food quality and service• Monitoring inventory by conducting the stock count and ensuring that all drinks supplies, and other restaurant essentials are adequately stocked• Ordering stock from suppliers each week• Monitoring the restaurant’s cash flow and settling outstanding bills• Reviewing customer surveys to develop and implement ways to improve customer service• Resolving customer complaints in a professional manner• Cashing up the tills at the end of each shift and locking up the premises Show less

Waitress

• Dec 2016 - Nov 2017

Bartender

• Sep 2014 - Sep 2017

My key duties & responsibilities included: • Serving food/drinks/snacks to supporters watching the football • Setting up private functions/parties including charity fundraising events • Serving food/drinks during the events • Working behind the bar after football matches and during events • Ensuring high levels of customer service at all times My key duties & responsibilities included: • Serving food/drinks/snacks to supporters watching the football • Setting up private functions/parties including charity fundraising events • Serving food/drinks during the events • Working behind the bar after football matches and during events • Ensuring high levels of customer service at all times

Sales Assistant

• Nov 2015 - Jun 2016

My key duties & responsibilities included: • Greeting and serving customers as they enter the store • Advising and assisting customers • Conducting customer transactions including returns/exchanges • Replenishing the supply of stock on the shelves • Assisting with store deliveries • Ensuring high levels of customer service at all times My key duties & responsibilities included: • Greeting and serving customers as they enter the store • Advising and assisting customers • Conducting customer transactions including returns/exchanges • Replenishing the supply of stock on the shelves • Assisting with store deliveries • Ensuring high levels of customer service at all times

Waitress

• Sep 2015 - Dec 2015

My key duties & responsibilities included: • Assisting with the setup of events in function rooms • Serving food/drinks during events • Setting up breakfast for hotel guests • Taking orders in the restaurant • Serving food/drink in the restaurant • Ensuring high levels of customer service at all times My key duties & responsibilities included: • Assisting with the setup of events in function rooms • Serving food/drinks during events • Setting up breakfast for hotel guests • Taking orders in the restaurant • Serving food/drink in the restaurant • Ensuring high levels of customer service at all times

Waitress

• Jul 2015 - Sep 2015