Emma Heald

Account Manager at PacketFabric
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Articulate Storyline Essential Training
    LinkedIn
    May, 2021
    - Nov, 2024
  • Camtasia 2020 Essential Training: The Basics
    LinkedIn
    May, 2021
    - Nov, 2024
  • Learning Articulate Rise
    LinkedIn
    May, 2021
    - Nov, 2024
  • Radical Candor (Blinkist Summary)
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • How to Give and Receive Useful Feedback Every Month
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Excel PivotTables: Mastering PivotTables and PivotCharts
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Persuasive Selling
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Jul, 2020
    - Nov, 2024

Experience

  • PacketFabric
    • United States
    • Software Development
    • 1 - 100 Employee
    • Account Manager
      • Sep 2022 - Present

      Building an agile cloud core in one platform to achieve connectivity at scale automatically and on-demand. Building an agile cloud core in one platform to achieve connectivity at scale automatically and on-demand.

  • Crown Castle
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Strategic Account Analyst
      • Nov 2021 - Sep 2022

      Research and analyze vertical segments, competition, and market trends to design asset-based solutions for leading-edge customers.

    • Business Immersion Program
      • Jul 2020 - Sep 2022

      In a dynamic culture, highly unique business model, and ever-evolving business, I rotate though teams to advance the mission of transforming the way we are all connected.

    • Digital Learning Strategist
      • Mar 2021 - Nov 2021

      Balance rigor, speed, and impact by facilitating teammate behavior change as part of the Leadership Development team within Talent Performance and Growth.

    • Assistant Project Manager
      • Jul 2020 - Mar 2021

      Executed all Land Management Real Estate strategies for a national portfolio while revolutionizing jurisdictional relationships.

  • Galley Beach, Silva Restaurant Management Inc
    • Nantucket, MA
    • Customer Team Lead
      • May 2016 - Aug 2021

      Delivered sophisticated experiences for high-end clientele while directing and overseeing team members. Delivered sophisticated experiences for high-end clientele while directing and overseeing team members.

  • Nantucket Cottage Hospital
    • Nantucket, MA
    • Patient Services Coordinator
      • Apr 2018 - Jul 2020

      Designed outstanding experiences as the primary interface between the patient and the provider. Designed outstanding experiences as the primary interface between the patient and the provider.

  • Tufts University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Counselor for Mini Medical School
      • Jul 2017 - Jul 2019

      Composed successful, multidisciplinary activities for a wide range of children and medical professionals. Composed successful, multidisciplinary activities for a wide range of children and medical professionals.

Education

  • University of Notre Dame
    Bachelor of Science - BS, Science-Business | Anthropology
    2016 - 2020
  • Bishop Verot Catholic High School
    9-12
    2012 - 2016

Community

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