Emma Hämäläinen

Marketing Coordinator at Agria Eläinvakuutus
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI

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Credentials

  • ISO 9001 Quality Management System requirements and internal audit course
    Bureau Veritas Group
    Mar, 2022
    - Nov, 2024
  • Professional Certificate in Social Media
    Institute of Data & Marketing (IDM)
    Oct, 2021
    - Nov, 2024
  • The Fundamentals of Digital Marketing
    Google Digital Garage
    Apr, 2021
    - Nov, 2024
  • Inbound Marketing
    HubSpot Academy
    Apr, 2021
    - Nov, 2024
  • Inbound Sales
    HubSpot Academy
    Apr, 2020
    - Nov, 2024
  • Social Media Marketing
    HubSpot Academy
    Apr, 2021
    - Nov, 2024

Experience

  • Agria Eläinvakuutus
    • Finland
    • Insurance
    • 1 - 100 Employee
    • Marketing Coordinator
      • May 2023 - Present

      - B2C marketing - SEO - Website management - Ad copies - Content creation - Social media management - B2C marketing - SEO - Website management - Ad copies - Content creation - Social media management

  • Bureau Veritas Group
    • France
    • Environmental Services
    • 700 & Above Employee
    • Sales & Marketing Coordinator
      • Feb 2023 - Apr 2023

      - Planning, organizing & marketing of webinars, seminars & trade fair presences- B2B Marketing of ISO and other certifications, trainings and industry services via online and print channels- Social media: strategies, management, organic & paid (LinkedIn and Twitter)- Customer satisfaction management (Tableau)- Customer contracts: opening and management (Siebel)- Lead generation and management (Salesforce)- Website management (Drupal)- Newsletter marketing (Liana)

    • Sales & Marketing Assistant
      • Mar 2022 - Jan 2023

      Responsibilities as mentioned above.

  • Lifestyle La Luna
    • Iisalmi, Northern Savonia, Finland
    • Bachelor Thesis
      • Jan 2022 - May 2022

      Creation of a Instagram marketing strategy for women’s clothing shop Lifestyle La Luna: - target audience - content calendar & year wheel - various content types and ideas - audience activation plan - event, raffle and seasonal sale suggestions Creation of a Instagram marketing strategy for women’s clothing shop Lifestyle La Luna: - target audience - content calendar & year wheel - various content types and ideas - audience activation plan - event, raffle and seasonal sale suggestions

  • Embassy Of India in Finland and Estonia
    • Helsinki, Uusimaa, Finland
    • Consular Assistant
      • Sep 2020 - Mar 2021

      Customer service by e-mail and telephone in the Consular reception. Visa and other document processing, preparation and archiving. Customer service by e-mail and telephone in the Consular reception. Visa and other document processing, preparation and archiving.

  • Korkeasaaren eläintarha – Korkeasaari Zoo
    • Finland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Customer Service Representative
      • May 2020 - Aug 2020

      - Customer service face-to-face and via telephone & e-mail at the info and first aid stand - Control access and traffic to the zoo - Account management, selling of tickets - Customer service face-to-face and via telephone & e-mail at the info and first aid stand - Control access and traffic to the zoo - Account management, selling of tickets

Education

  • Laurea University of Applied Sciences
    Bachelor of Business Administration - Degree Programme in Service Business Management, Marketing and Communications
    2018 - 2022

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