Experience

Child Development Inc
• United States
• Education Administration Programs
• 1 - 100 Employee
• Office Manager

  • Feb 2023 - Present


Blue Spot Home Loans

• United States
• Financial Services
• 1 - 100 Employee

• Mortgage Loan Originator (Inside Sales)

  • Aug 2021 - Jan 2023

  • Answer inbound calls and email communication, responding to RFQs with urgency. • Ensure completeness and accuracy of borrower applications, and perform credit, income, and documentation review prior to submitting for loan approval. • Track loan status during approval process, keeping all stakeholders informed. • Answer inbound calls and email communication, responding to RFQs with urgency. • Ensure completeness and accuracy of borrower applications, and perform credit, income, and documentation review prior to submitting for loan approval. • Track loan status during approval process, keeping all stakeholders informed.


Neat Loans
• United States
• Financial Services
• 1 - 100 Employee
• Home Loan Advisor

  • Jun 2021 - Jul 2021


Hilton San Francisco Financial District

• United States
• Hospitality
• 1 - 100 Employee

• Director of Rooms

  • Sep 2018 - May 2021

  • Responsible for management and coordination of third-party vendors and contractors, including reviewing proposals, executing contracts, scheduling, invoices, and project management. • Served as interim payroll manager for six months, including daily edits, tracking of benefit time, and end of pay period submissions. • Managed all Rooms Division Departments, including Front Office, Housekeeping, Valet, Concierge and Telephone Operator. • Responsible for management and coordination of third-party vendors and contractors, including reviewing proposals, executing contracts, scheduling, invoices, and project management. • Served as interim payroll manager for six months, including daily edits, tracking of benefit time, and end of pay period submissions. • Managed all Rooms Division Departments, including Front Office, Housekeeping, Valet, Concierge and Telephone Operator.



Parc 55 a Hilton Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Director Of Housekeeping

  • Jul 2017 - Sep 2018

  • Ensured cleanliness and overall appearance of building through ongoing improvement projects, managing facility work orders, and daily building inspections.• Responsible for supplies inventory, POs, end of month invoice reconciliation, budgeting, and forecasting of expenses. • Completed weekly team member schedules, provided weekly labor analysis, compiled reports, and tracked labor to meet budgeted expenses.

• Director of Front Office

  • Mar 2015 - Jul 2017

  • Leveraged CRM and guest feedback tools to identify areas of opportunity and continuously improve guest satisfaction.• Point of contact for all electronic customer correspondence; prepared written responses to guest and client inquiries and concerns. • Oversaw hotel re-brand for Front Office team; established operating procedures in adherence with brand standards.



Hilton San Francisco Union Square

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Director of Front Office

  • Jul 2013 - Mar 2015

  • Worked cross-functionally with Sales and Events teams to service large scale conferences and ensure a VIP experience for our clients. • Responsible for all areas of guest experience, including answering of phones, welcoming guests, answering inquiries, and managing hotel reservations. • Worked cross-functionally with Sales and Events teams to service large scale conferences and ensure a VIP experience for our clients. • Responsible for all areas of guest experience, including answering of phones, welcoming guests, answering inquiries, and managing hotel reservations.


Hilton Los Angeles Airport
• United States
• Hospitality
• 1 - 100 Employee
• Assistant Director of Front Office

  • Nov 2011 - Jul 2013

Hilton Santa Barbara Beachfront Resort
• United States
• Hospitality
• 1 - 100 Employee
• Front Office Manager

  • Feb 2007 - Nov 2011