Experience

Wellbeing Software

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Commercial Director

  • Aug 2022 - Present



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• Commercial Director - Head of Commercial UK&I

  • Oct 2019 - Apr 2022

• Commercial Squad Leader

  • Dec 2018 - Sep 2019

  Leading a team of commercial managers supporting growth in the public sector. Working through all stages of the lifecycle from bid to exit.

• Senior Commercial Manager

  • Apr 2018 - Nov 2018

  Providing commercial support to a number of large customer accounts in the Nordics, including bids for new name customers

• Senior Commercial Manager

  • Oct 2015 - Mar 2018

  Senior Commercial lead across on a number of public and private sector clients in UK&I, particularly the transport sectorPre and Post contract management including dispute resolution and negotiation



HM Revenue & Customs

• United Kingdom
• Government Administration
• 700 & Above Employee

• HM Revenue and Customs – Assistant Director of IT Contract Management

  • Apr 2015 - Sep 2015

  • Developing and maintaining fit for purpose contract management processes, including strategic relationship management, performance, governance, assurance etc.• Escalation and dispute resolution point for commercial issues across all IT contracts.• Establishing and implementing a model contract for use across all HMRC procurements.• Matrix and line management of thirty people across three locations.• Developing best practice for contract management across government, representing HMRC at cross government board.• Help set the strategic direction as part of the Senior Management Team including effecting organisational change, setting policy and resolving staffing issues.

• HM Revenue and Customs – Assistant Director ASPIRE Contract

  • Jan 2014 - Mar 2015

  • Responsible for all contract management of £750m p.a. ICT spend, including obligation assurance, performance monitoring, governance, internal approval processes, drafting contract changes• Escalation point for the resolution of all commercial issues with the prime supplier.• Led supplier negotiations to secure £50m p.a. savings across multiple suppliers• Implemented strategic review of software management and renewals process, resulting in a 30% reduction on £40m p.a. spend.

• HM Revenue and Customs – Head of Infrastructure Category Management

  • Nov 2012 - Jan 2014

  • Oversaw the creation and development of a category strategies (desktop, network, digital channels, hosting and telephony) through the implementation of “Category Management” and strategic sourcing principles, adjusting for core tactical sourcing projects.• Ran and awarded the first central government department contract of scale via the Cloud Store, delivering 40% savings against the incumbent supplier offer.• Worked across government to develop and share procurement best practice.• Successfully ran and awarded the first central government contract of scale via the PSN Services Framework, delivering 50% saving on existing contract spend.• Set the strategic direction for the commercial team across all IT and non IT categories as a member of the SLT.• Contract Manager for all ICT infrastructure contracts, including leading on dispute resolution for commercial issues, developing negotiating strategies to delivery in contract savings of c £30m. • Undertook contract management assurance, governance and performance monitoring across all IT infrastructure contracts

• HM Revenue and Customs - Senior Commercial Manager (Network, Desktop and Hosting)

  • Dec 2007 - Oct 2012

  • Advising on the acquisition and management of strategic software products including Microsoft and Oracle.• Led negotiations and recommended procurement strategies for a variety of ad hoc IT and consultancy requirements. • Represented the commercial department at various programme and project boards internally and externally.• Enhancing cross-governmental communications and opportunities by participating in user groups, liaising with other public organisations regarding supplier trends. • Negotiated an early exit from the cross government telephony contract and brought it into the scope of the ASPIRE contract to transform telephony to IP. Secured agreement from the prime supplier and its WAN subcontractor to move to PSN securing savings of c £10m p.a.• Led a contract management and procurement team for outsourced IT infrastructure including the provision of desktop, voice and data services and technology refreshment of services across 650 offices and 65,000+ users. • Working with key customers in service operations and architecture to understand their business needs and drivers, leading to me negotiating with the incumbent supplier for contact centre telephony, managed desktop, managed print and security services including electronic and physical transfers.