Emma Goatley
Senior Estate Administrator at FowlerFortescue- Claim this Profile
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Bio
Credentials
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Level 5 Diploma in Residential Lettings and Management
NFoPP see PropertymarkApr, 2012- Nov, 2024
Experience
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FowlerFortescue
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Real Estate
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1 - 100 Employee
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Senior Estate Administrator
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Mar 2019 - Present
• To assist the land agents in management • Day to day correspondence with tenants, clients and contractors, to maintain communication and good working relationships. • To manage and arrange compliance works, servicing and repairs. • To assist with budgeting, monitor costs and asset management. • To prepare, issue and record legal documents required, such as leases and tenancy agreements etc. • To log and diarise important dates such as renewals and rent reviews. • To attend meetings and prepare and issue documents in relation to meetings such as; minutes, meeting packs and agendas. • To complete the marketing of any rental property, to ensure the correct tenant is found and carryout referencing. • To keep the land agent updated with any relevant information and to refer matters to them for guidance or instruction as required. • To provide secretarial support the land agent such as arranging appointments and typing up documents. Show less
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Dorset Property
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United Kingdom
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Real Estate
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1 - 100 Employee
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Property Manager
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Apr 2010 - Mar 2019
Property Management • Issuing demands for and collection of service charges and ground rents and chasing arrears. • Preparation of income, expenditure and accounts. • Full bookkeeping service and liaison with accountants. • Quarterly property inspections. • Advising compliance with lease, commonhold agreement or deed covenants. • Arranging and supervising day-to-day maintenance/contracts. • Arranging and management of large maintenance projects, such as damp proofing, roofing works. • Service on legal notices, such as Section 20 • Liaising with leaseholders and managing agents of rental properties. • Arranging periodic Fire Risk Assessments and Health and Safety checks. • Reading utility meters and liaising with relevant companies. • Advising on and implementing changes to legislation. • Working with the clients to ensure the highest quality of service. • Company secretary services: • Registration of the company. • Maintaining statutory books. • Completion of sales enquiries and transfers. • Maintaining Companies House information, completion of the annual return. • Arranging the Annual General Meeting. • Taking minutes at the annual general meeting and circulating for approval. Department Management • Advising on relevant company legislation. • Marketing, business development and financial forecasts. • Meeting with potential clients and promoting Dorset Property’s services. • Management of the department; including staff records and delegation of work schedules. Show less
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GILYARD SCARTH LIMITED
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United Kingdom
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Real Estate
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1 - 100 Employee
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Letting Agent
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Sep 2002 - Mar 2010
• Regularly meet potential landlords to valuate properties, explain our services and discuss the lettings process. • Successfully take tenants and landlords through the lettings process, from matching prospective tenants with appropriate properties to carrying out viewings and negotiating additional requirements. • Guide tenants through the referencing procedures to ensure all requirements are met in order to rent the property successfully and ensure a high standard of tenant for the landlord. • Ensure that the correct legal documents are drawn up to contain the appropriate information and legislation to protect all parties. • Assist landlords through any court proceedings that may arise and provide the relevant legal documents and evidence. • Carry out property management tasks on a daily basis for more than 100 properties, including arranging repairs, property inspections and assisting my supervisor when creating property accounts. • Create detailed schedules of condition and check out reports compliant with the Tenancy Deposit Scheme requirements. • Fully manage a block of flats, to assist residents and leaseholder to conform to lease requirements. • Update property search websites on a daily basis to ensure new properties are on the market at the earliest opportunities. • Effectively and efficiently manage a team diary for monthly property visits. Show less
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Community
