Emma Gibbons

Chief Executive Officer at Volleyball BC
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us****@****om
(386) 825-5501
Location
CA
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Andrew Caddell

Emma and I collaborated on work towards establishing the Olympic Truce (an undertaking sanctioned by the UN), and programs assocated with it. I have no hesitation in recommending her; Emma is one of the most capable managers of people and files I have ever worked with. She was appreciative of detail and of meeting deadlines, as well as seeing the big picture, notably within the context of foreign affairs. Given the demands on her time as a manager at VANOC, it was extraordinary that she was able to devote so much time to our effective collaboration on the Olympic Truce.

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Credentials

  • Advanced Certificate
    CIM | The Chartered Institute of Marketing

Experience

  • Volleyball BC
    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Chief Executive Officer
      • Sep 2019 - Present

      Reporting to the Board, I am responsible for the successful leadership and management of Volleyball BC, a provincial sport organisation representing over 10,000 participants in British Columbia. Responsibilities include: Actively engaging with members of the VBC communities to ensure organization is current and proactive at all times Leading, in conjunction with the Board of Directors, the development of a strategic plan for Volleyball BC. Overseeing the implementation of the vision, strategic and operational plans. Led the development and implementation of a Safe Sport Action Plan, Strategy for Diversity, Equity, and Inclusion, and Member Engagement Plan to meet strategic priorities and uphold our values. Overseeing the planning, implementation and evaluation of programs, services and special projects, and ensuring that they are delivered as planned and on budget Ensuring efficient and effective day-to-day operations Preparing annual budget and securing adequate funding for the operation of VBC. Fundraised and oversaw execution of a $1.9M capital project to upgrade roof at recreational facility. Leading volleyball community engagement and outreach. Acting as a spokesperson and representing VBC in activities to enhance profile.

  • West Vancouver Field Hockey Club
    • Canada
    • Spectator Sports
    • 1 - 100 Employee
    • Executive Director
      • Dec 2015 - Aug 2019

      Reporting to the Board, I was responsible for strategic and managerial leadership of a 2000+ member community sport organisation, the largest field hockey club in North America. Responsibilities included: • Develop, monitor, and report on strategic priorities and operational plan to build long-term strategies for growth and sustainability of club • Support Board in decision-making and leadership of club, providing guidance and advice as required • Monitor programs and identify new markets for the sport: Most recently I created partnerships with other sports to co-program and co-promote, showcasing field hockey to new demographics • Develop, manage, and report on annual budget, Community Gaming Grant, and other grants/contributions from government, charities and business • Generated over $100k through grants, external funding, and in-kind contributions • Key spokesperson for the club, representing the club on external committees and events • Oversee all marketing and communications, including member contact, social media, and events: In 2017 I hosted World League 2, a 10-day international field hockey tournament at our home turf. For all events, I am responsible for operational elements including volunteers, partnerships, transportation and community engagement to ensure a successful event and legacy • Build and manage partner relations to represent the club, resolve issues, and advocate: I have developed strong relationships with Field Hockey BC (PSO) and Field Hockey Canada (NSO), and recently negotiated our formal partnership as “Home of the Men’s National Team” • Manage and train staff and volunteers to ensure efficient operations and a strong focus on customer service: I formalized our HR operations and established policies and procedures to ensure we effectively deliver services and programs • Successfully implemented a new “one club” governance structure, defining roles and responsibilities, integrating operations and improving communications

  • ICBC (Insurance Corporation of British Columbia)
    • Canada
    • Insurance
    • 700 & Above Employee
    • Communications and Government Relations
      • 2011 - Aug 2019

      I work periodically on contract with ICBC in the area of public affairs. Projects have included: • Creation and development of communication materials for stakeholders, partners, and internal staff • Work with business areas to develop, implement and review engagement plans for key stakeholders • Preparation and writing of briefing notes and communication to Minister’s Office I work periodically on contract with ICBC in the area of public affairs. Projects have included: • Creation and development of communication materials for stakeholders, partners, and internal staff • Work with business areas to develop, implement and review engagement plans for key stakeholders • Preparation and writing of briefing notes and communication to Minister’s Office

  • VANOC
    • Spectator Sports
    • 1 - 100 Employee
    • Sr. Manager, Partner Relations and Dignitary Program
      • 2008 - 2010

      • Managed partner relations with municipalities and Province of British Columbia, working to leverage their investment, develop programs, and find mutually acceptable solutions to complex issues• Led successful implementation of Domestic Dignitary Program, Games-time services for 200+ dignitaries: I developed elements such as accreditation, workforce and transportation to create an exceptional sport experience for clients including Prime Minister, Premiers and Mayors• Recruited, trained and managed a team of 80+ volunteers as Dignitary Assistants to provide excellent customer service and support to dignitaries throughout Games• Chaired protocol working group to develop a strategic communication and command plan for the Protocol Operations Centre, ensuring effective coordination among all partners• Organised domestic medal and flower presenters’ program, involving selection, communication and logistical organisation of 50+ presenters at daily ceremonies during Paralympic Games• Developed new partnerships with local municipal governments as “2010 Community Contributors”, securing revenue & in-kind services

    • Director, CEO Office Programs
      • 2005 - 2008

      • Worked with CEO (John Furlong) to ensure policies and strategies were implemented across organization, providing advisory oversight, troubleshooting issues and briefing CEO as required• Managed stakeholder relations, including interaction with business and community partners • Managed Games Ambassadors Program, an initiative to engage and communicate with community leaders across Canada to ensure understanding and advocacy of Games’ values• Oversaw all communications from CEO’s Office to ensure consistency of message, tone & delivery• Prepared communications materials for Board, Executive and government partners• Management of office including strategic plan, staff, operations and budget• Promoted three times in three years to roles with increasing responsibilities

  • Milton Keynes City Council
    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Creative Industries Development Officer
      • 2002 - 2005

      • Led a public-private project to support growth of creative industries in the city of Milton Keynes • Successfully initiated partnerships and developed programs, raising $1.2 million for business support, workspace, training and promotion of sector • Wrote business plan, tracked achievements, produced reports and monitored budget • Led a public-private project to support growth of creative industries in the city of Milton Keynes • Successfully initiated partnerships and developed programs, raising $1.2 million for business support, workspace, training and promotion of sector • Wrote business plan, tracked achievements, produced reports and monitored budget

  • Buckinghamshire County Council
    • Economic Development Officer
      • 2002 - 2002

      • Responsible for tourism growth and rural development • Coordinated the Buckinghamshire and Milton Keynes Food Group, an initiative to support rural food producers • Responsible for tourism growth and rural development • Coordinated the Buckinghamshire and Milton Keynes Food Group, an initiative to support rural food producers

  • Swale Borough Council
    • United Kingdom
    • Government Administration
    • 100 - 200 Employee
    • Assistant Tourism Development Officer
      • 2001 - 2002

      • Responsible for tourism marketing • Wrote and implemented the first marketing strategy for the area • Led the implementation of a Destination Management System, resulting in successful campaign to train local tourism businesses in the web-based accommodation booking system • Responsible for tourism marketing • Wrote and implemented the first marketing strategy for the area • Led the implementation of a Destination Management System, resulting in successful campaign to train local tourism businesses in the web-based accommodation booking system

  • Visit London
    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • London 2000 Information Executive
      • 2000 - 2001

      Undertook project administration for London 2000, a program to coordinate and maximise the impact of the millennium in London Undertook project administration for London 2000, a program to coordinate and maximise the impact of the millennium in London

Education

  • Sport For Life Canada
    Sport Leaders' School
    2018 - 2018
  • University of Birmingham
    MSc (Distinction), Tourism Policy and Management
    1999 - 2000
  • CIM | The Chartered Institute of Marketing
    Advanced Certificate, Marketing
    2001 - 2003
  • University of Birmingham
    BA (First Class Honours), American Studies
    1994 - 1998

Community

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