Experience

Deep Cliff Golf Course

• United States
• Spectator Sports
• 1 - 100 Employee

• Bookkeeper & HR Assistant

  • Jul 2023 - Present

  Cupertino, California, United States • Perform administrative tasks such as running reports, communicating with management, as well as onboarding and terminating employees to create productive workflow and support course operations. • Process bi-weekly payroll for a staff of 50 employees using ADP in accordance to payroll deadlines. • Prepare and deliver daily deposits to keep accounts up to date.

• Pro Shop Assistant

  • May 2021 - Present

  Cupertino, California, United States • Provide excellent customer service and assistance to internal and external guests to ensure a positive guest experience. • Utilize POS system to schedule golf tee times, check-in guests, and perform transactions to accommodate customer needs. • Open and close pro shop in accordance with procedures to ensure smooth workflow.



Enchant

• United Kingdom
• Advertising Services

• Event Staff

  • Nov 2023 - Present

  San Jose, California, United States • Work with the Enchant team to ensure the Enchant Christmas experience is superior on all level in every area of the event from Guest Services to the Ice Skate Shop and Ice Skating Trail to Ticket Scanners and beyond. • Maintain and ensure the level of expectation in your assigned area for quality assurance and ensure the highest standards of cleanliness for the assigned zone to ensure a memorable and magical experience for all. • Remain in uniform at all times and wear appropriate… Show more • Work with the Enchant team to ensure the Enchant Christmas experience is superior on all level in every area of the event from Guest Services to the Ice Skate Shop and Ice Skating Trail to Ticket Scanners and beyond. • Maintain and ensure the level of expectation in your assigned area for quality assurance and ensure the highest standards of cleanliness for the assigned zone to ensure a memorable and magical experience for all. • Remain in uniform at all times and wear appropriate credentials for the safety and security of the Enchant team and use Enchant Speak to create a magical experience for our guests to create a warm and hospitable environment of Christmas magic for all. Show less



Heyday

• Singapore
• Travel Arrangements

• Campus Ambassador

  • Oct 2023 - Present

  San Francisco, California, United States • Achieve weekly user invite milestones on Heyday through active promotion of the app. • Promote flyers, door hangers, stickers, gifts, merchandise and interview users using surveys to gather valuable feedback and spread awareness of the app. • Work within the campus team to organize activities, events, and activations as well as form partnerships with student organizations to enhance Heyday's presence on campus.



Rover.com

• United States
• Consumer Services
• 700 & Above Employee

• Pet Sitter

  • Nov 2022 - Present

  San Francisco Bay Area • Provide dog walking, drop-in visit, boarding, and house sitting services • Schedule meet-and-greets and services with clients • Communicate regularly with clients throughout duration of service in a timely manner



SAP Center at San Jose

• United States
• Spectator Sports
• 1 - 100 Employee

• Usher

  • Aug 2018 - Aug 2022

  San Jose, California, United States • Provide guests with a consistent level of friendly, impressive service that exceeds their expectations during Sharks hockey games and other SAP Center events • Control admission to events by taking tickets and checking proper credentials • Greet and direct guests to their seats and be responsive to their needs, questions, comments, and complaints • Conduct security screening and search upon guests' arrival for all events • Provide access control for restricted areas and SAP Center… Show more • Provide guests with a consistent level of friendly, impressive service that exceeds their expectations during Sharks hockey games and other SAP Center events • Control admission to events by taking tickets and checking proper credentials • Greet and direct guests to their seats and be responsive to their needs, questions, comments, and complaints • Conduct security screening and search upon guests' arrival for all events • Provide access control for restricted areas and SAP Center property Show less



Stanford Bookstore

• United States
• Retail
• 1 - 100 Employee

• Seasonal Retail Associate (Temporary Project Associate)

  • May 2022 - Jun 2022

  Stanford, California, United States • Operate cash register, accepting cash, credit or financial aid payments • Carry, shelve and straighten merchandise, stock shelves, price merchandise and assist in setting up displays and signs • Pick, process and pack orders for shipping • Provide customer service/sales functions for special events (including graduation) • Support a store environment where all associates and customers are welcome



Macy's

• 1 - 100 Employee

• Seasonal Sales Associate

  • Nov 2020 - Jan 2021

  Santa Clara, California, United States • Provide an exceptional customer experience by ensuring the customer is always the priority • Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs • Be proficient in POS systems • Proactively assist customers who are using devices to shop and… Show more • Provide an exceptional customer experience by ensuring the customer is always the priority • Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs • Be proficient in POS systems • Proactively assist customers who are using devices to shop and compare, whether Macy’s devices or their own • Develop new business and expand client base through networking, suggestive selling and on the floor presence • Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets • Assist in inventory and markdown process • Adhere to Asset Protection and inventory control and compliance procedures Show less



Special Ice

• India
• Restaurants

• Cashier

  • Nov 2019 - Jan 2020

  Santa Clara, California, United States • Responsible for taking in all monies for admission, skate rentals, skate sharpening, lessons and sales • Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift • Operate all aspects of the register, including cash and card transactions, scanners, and scales • Provide excellent customer service at all times and ensures that all policies are properly implemented • Perform general clean-up of facility as needed • Keep inventory… Show more • Responsible for taking in all monies for admission, skate rentals, skate sharpening, lessons and sales • Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift • Operate all aspects of the register, including cash and card transactions, scanners, and scales • Provide excellent customer service at all times and ensures that all policies are properly implemented • Perform general clean-up of facility as needed • Keep inventory of rented equipment and time restrictions if applicable Show less



Los Gatos-Saratoga Recreation

• United States
• Recreational Facilities
• 1 - 100 Employee

• Boat Attendant

  • Mar 2018 - Aug 2018

  Los Gatos, California, United States • Assist in set-up and break down of the rental equipment each day • Assist customers with rental form agreements and fees • Provide safe boating instruction and general information in a courteous manner • Provide friendly face-to-face interaction with customers • Assist patrons on and off rental boats in a safe manner • Monitor dock area, distribute life jackets and ensure proper usage • Help ensure patrons are following the general rules of the lake when using rental… Show more • Assist in set-up and break down of the rental equipment each day • Assist customers with rental form agreements and fees • Provide safe boating instruction and general information in a courteous manner • Provide friendly face-to-face interaction with customers • Assist patrons on and off rental boats in a safe manner • Monitor dock area, distribute life jackets and ensure proper usage • Help ensure patrons are following the general rules of the lake when using rental equipment • Keep a clean and orderly appearance of the boat center • Report unsafe conditions and equipment, such as oars, life jackets, canoe seats, paddle boat peddles, etc. to the Boat Rental Manager Show less