Experience

Bolton at Home

• United Kingdom
• Civic and Social Organizations
• 300 - 400 Employee

• Voids Admin Assistant

  • Oct 2019 - Present



Westhoughton High School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Finance/Office Assistant

  • Oct 2018 - Sep 2019



Groupe ESC Pau

• Pau, France

• English Language Assistant (Langues & Conseils)

  • Mar 2017 - Jul 2017

  Leading conversation classes (face to face and telephone) for professional adults wanting to improve their business English. Planning lessons on a range of topics and adapting them to suit the client's level of English and specific aims. Using people skills to build relationships with clients over a number of months and helping them to feel more confident when practising English. Carrying out administrative tasks such as arranging appointments and level tests with clients, as well as completing feedback sheets for clients after every lesson. Working with the rest of the Langues & Conseils team and communicating daily in French. Utilising and adapting my language skills to a formal working environment. Show less



Camino Barcelona Spanish Language School SL

• Spain
• Primary and Secondary Education
• 1 - 100 Employee

• Assistant Accommodation Officer

  • Sep 2016 - Jan 2017

  Communicating in Spanish via email and telephone with host families to arrange accommodation. Inputting new reservations into the online system and updating personal details of students. Other administrative tasks such as updating lists of the week’s arrivals and departures, as well as putting together welcome packs. Contacting students (in English, Spanish and sometimes in French) via email and telephone prior to their arrival to give them details of their accommodation arrangements and prepare them for their stay in Barcelona. Greeting new students in person and showing them to their accommodation. Making them feel comfortable and welcome during their stay at the school. Answering any queries students had and addressing any issues regarding their accommodation. Working under pressure to find solutions to problems which arose concerning accommodation, such as ensuring that broken appliances were fixed, arranging last minute accommodation and dealing with complaints made by students. Responsible for the Accommodation department while the Head of Accommodation was away. Managing my time to complete my own tasks as well as more challenging duties which would usually have been done my superior. Prioritising tasks, adapting to unfamiliar or stressful situations and utilising leadership and decision-making skills. Working with other members of the Accommodation and wider Camino team to resolve any problems and ensure good communication between the different departments. Communicating with work colleagues in Spanish on a daily basis. Show less



Durham University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Open Day Ambassador

  • Jun 2015 - Jul 2016

  Responsible for promoting the university, providing assistance and making visitors feel welcome. Behaving in a professional, friendly and approachable manner while representing Durham University. Having a positive attitude when greeting potential applicants. Communicating effectively to inform and guide visitors around the campus. Speaking in front of large groups about my own experiences at university. Leading tours of college accommodation and facilities. Answering any queries that visitors had. Show less