Experience

Garfield Park Conservatory Alliance

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Volunteer Program Coordinator

  • Mar 2022 - Present



ComPsych

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• FMLA Claims Specialist

  • Aug 2020 - Mar 2022

  · Processed 50+ claims a day while coordinating with clients, health care providers, and employees alike· Maintained knowledge of fluctuating policy, procedures, coverage, and benefits while implementing them daily· Examined and resolved flawed claims while documenting resolutions and maintaining quality customer service · Processed 50+ claims a day while coordinating with clients, health care providers, and employees alike· Maintained knowledge of fluctuating policy, procedures, coverage, and benefits while implementing them daily· Examined and resolved flawed claims while documenting resolutions and maintaining quality customer service



Loyola University Chicago

• United States
• Higher Education
• 700 & Above Employee

• Front Desk Receptionist

  • Jan 2017 - May 2020

  - Directed incoming patrons to our physical and technological resources, checked them in and out of the building utilizing EasyLobby, and issued them books using Alma ExLibris- Aided patrons in carrying out their tasks in a polite and friendly manner, provided excellent customer service- Assisted students with technological difficulties such as, connectivity issues, printing malfunctions, and database troubles

• Winthrop Garden Manager

  • Aug 2019 - Nov 2019

  - Cultivated $10,500 worth of crops in one season, ensured the organization of the garden, and assessed plant, soil, and beehive health and productivity- Implanted soil beneficiaries, such as cover crops, compost addition, and control of drip irrigation- Evaluated pest damage and applied appropriate IPM techniques in the farm and attached aquaponics system- Thought critically about ways to improve our operations and make them more sustainable in the future



Greeks Pizzeria of Westfield & Zionsville

• Waitress & Manager

  • Oct 2014 - Jan 2020

  - Oversaw all front of house operations and assisted wait staff in carrying out their tasks efficiently, dealt with customer concerns and resolved issues quickly and efficiently- Served 8-12 tables per shift, met their demands, and kept the front of house clean and organized - Oversaw all front of house operations and assisted wait staff in carrying out their tasks efficiently, dealt with customer concerns and resolved issues quickly and efficiently- Served 8-12 tables per shift, met their demands, and kept the front of house clean and organized