Experience

CHANEL

• United Kingdom
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Relations Advisor

  • Jun 2015 - Present

  - Providing the highest level of Client Service to ensure a positive long-lasting relationship- Utilising CBR to inform and reflect; from confirming product availability to reporting on patterns- Consistently communicating with Clients both verbally and in formal communication - Liaising with other departments, often internationally in order to provide accurate information and where possible ensure a seamless Client Experience- Co-ordinating couriers both domestically and internationally- Providing after sales advice and handling complaints and concerns when they arise- Broad current knowledge of both in house collections and those within competitors; enabling natural dialogue and gaining trust



AB Audio Visual

• United Kingdom
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Exhibition Assistant

  • Mar 2012 - May 2016



Bluebird Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Receptionist

  • Nov 2014 - Jun 2015