Emma Carolina Pérez Velázquez
Outlets & Special Events Manager at Zadún, a Ritz-Carlton Reserve- Claim this Profile
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Bio
Alejandro Manzanero
I had the pleasure to work with Emma few years ago, she did an amazing job upselling our food and beverage venues at a luxury hotel, she was always with high energy level and looking to provide highly personalized service. Her contagious and positive energy, it will make you feel want to work with her, and she is certainly customer service oriented.
Mariana Rueda Galindo
Emma is the person you look for when things need to be done with ethics, amazing customer service and high standards of quality. I had the opportunity to work with her at The Ritz Carlton hotel, Cancun. She is a friendly, optimistic team member, who will put the best of her to generate a positive impact on everyone that surrounds her.
Alejandro Manzanero
I had the pleasure to work with Emma few years ago, she did an amazing job upselling our food and beverage venues at a luxury hotel, she was always with high energy level and looking to provide highly personalized service. Her contagious and positive energy, it will make you feel want to work with her, and she is certainly customer service oriented.
Mariana Rueda Galindo
Emma is the person you look for when things need to be done with ethics, amazing customer service and high standards of quality. I had the opportunity to work with her at The Ritz Carlton hotel, Cancun. She is a friendly, optimistic team member, who will put the best of her to generate a positive impact on everyone that surrounds her.
Alejandro Manzanero
I had the pleasure to work with Emma few years ago, she did an amazing job upselling our food and beverage venues at a luxury hotel, she was always with high energy level and looking to provide highly personalized service. Her contagious and positive energy, it will make you feel want to work with her, and she is certainly customer service oriented.
Mariana Rueda Galindo
Emma is the person you look for when things need to be done with ethics, amazing customer service and high standards of quality. I had the opportunity to work with her at The Ritz Carlton hotel, Cancun. She is a friendly, optimistic team member, who will put the best of her to generate a positive impact on everyone that surrounds her.
Alejandro Manzanero
I had the pleasure to work with Emma few years ago, she did an amazing job upselling our food and beverage venues at a luxury hotel, she was always with high energy level and looking to provide highly personalized service. Her contagious and positive energy, it will make you feel want to work with her, and she is certainly customer service oriented.
Mariana Rueda Galindo
Emma is the person you look for when things need to be done with ethics, amazing customer service and high standards of quality. I had the opportunity to work with her at The Ritz Carlton hotel, Cancun. She is a friendly, optimistic team member, who will put the best of her to generate a positive impact on everyone that surrounds her.
Experience
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Zadún, a Ritz-Carlton Reserve
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Mexico
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Hospitality
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100 - 200 Employee
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Outlets & Special Events Manager
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Oct 2022 - Present
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Food & Beverage Sales & Reservations Coordinator
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Dec 2021 - Nov 2022
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Guest Relations Agent
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Aug 2019 - Dec 2021
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Guillesa Internacional, S.A. de C.V.
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Mexico
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Hospitality
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1 - 100 Employee
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International sales
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Jun 2019 - Jul 2019
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Agente de Venta y Promoción de Restaurantes
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Jan 2016 - Dec 2018
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Agente de recepción
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May 2014 - Jan 2016
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Hoteles Quinta Real
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United States
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Hospitality
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1 - 100 Employee
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Concierge y supervisor de centro de negocios
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Aug 2012 - Apr 2013
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Education
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Universidad Popular Autónoma del Estado de Puebla
Licenciatura, Licenciatura en Gastronomia