Experience

Goldstar Europe

• Ireland
• Advertising Services
• 1 - 100 Employee

• Sales Account Manager

  • Feb 2016 - Present

  Sales account manager for Ireland. Portfolio management with focus on building long-term relationships with new and assigned clients; Sourcing new sales opportunities; Preparing quotations and offers based on customers needs and requirements; Support to the external sales team in order to define sales strategies to reach and exceed sales target; Annual business trips for trade shows and meetings with clients. Sales account manager for Ireland. Portfolio management with focus on building long-term relationships with new and assigned clients; Sourcing new sales opportunities; Preparing quotations and offers based on customers needs and requirements; Support to the external sales team in order to define sales strategies to reach and exceed sales target; Annual business trips for trade shows and meetings with clients.



Pens.com

• United States
• Advertising Services
• 700 & Above Employee

• Customer Relationship Manager

  • Apr 2012 - Feb 2016

  • Responsible for providing quality customer sales support, before during and after sale for large client database. • Manage and maintain a database of accounts with associated Sales Revenue and key Performance targets. • Finding the right product solution for the customer. • Responsible for achieving daily, weekly and monthly sales targets, processing orders and resolving customer issues as they arise. • Responsible for achieving daily/weekly call targets. Ability to work well in a target driven environment • Maintain records of all sales, providing call recording or support documentation. Delegating and distributing incoming sales leads to other agents. • Strengthen existing relationships with high-value customers. Show less



Ava Capital Markets Limited

• Financial Services
• 1 - 100 Employee

• Account Manager

  • Sep 2010 - Apr 2012

  • Introducing clients to online trading • Identifying and developing new business opportunities. This included contacting new customers and promoting the AVAFX platform. • Achieving challenging sales targets in line with the business strategy • Undertaking online & offline marketing initiatives • Hosting weekly webinars giving detailed tutorials on trading strategies • Holding one to one sessions online • Holding advanced training sessions for retention proposes • Tracking online marketing campaigns and reporting on successes Show less



Halifax

• Banking
• 700 & Above Employee

• Customer Advisor

  • May 2007 - Jun 2010

  • Successful customer Service • Actively involved with business development marketing to local businesses and employers, Making presentations and explaining benefits of different financial products • Weekly bids and targets I was given the responsibility of organising the weekly sales meeting and motivating colleagues by setting personal targets, initiating weekly sales strategy and analyzing performance against these targets. • Brainstorming Sessions to organise sales programmers for specific products this involved targeted marketing and led to the increase in sales for the year to 2008. • Cash Management Daily reconciliation opening and closing balances of the branch • Risk Management Adhere to regulatory policies and procedures at all times • Efficiently dealt with complaints ensuring they were dealt with in a timely fashion. Exams and Rewards • FCCC Foundation Cert in Consumer Credit • Awarded Top Award, Customer Advisor of the year by regional director out of 80 customer advisors. • Visa awarded me with a weekend abroad for being top performer in the region 2008 Show less



Furniture Link International

• Dundalk, Ireland

• Internal Sales Support

  • Dec 2005 - May 2007

  In this position I was the internal support for our Customer base in Leinster within my role I obtained a close working relationship with the external area sales manager providing her with updates on product information, customer contacts, and daily deliveries. My role also entailed • Processing Sales Orders, Providing detailed quotes for customers, • Liaising with Customers re sales orders & stock • Loading and calculation of Lorries • General Administration phone Handling • Developed successful customer relationships with a variety of large organisations including Des Kelly Furniture Atlantic Home care and Classic Furniture. • Liaising with the various carriers (I.E. Couriers, Haulers, etc.) • Attending weekly sales meetings keeping Sales Manager fully up to date • Dealing with customer queries and relevant internal departments when required Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jun 2001 - Jan 2004

  • Inbound call handling ,Telesales, general administration • Dealing with complaints & queries from Customers • Reaching & exceeding daily targets • Training new employees on new packages • Inbound call handling ,Telesales, general administration • Dealing with complaints & queries from Customers • Reaching & exceeding daily targets • Training new employees on new packages