Experience

Livi UK

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Livi Account Manager

  • Feb 2023 - Present

  LIVI is Europe's largest provider of digital healthcare, having delivered over 2 million video consultations. Within the NHS, we partner with PCNs, Federations and CCG's to act as a digital extension to existing GP practices offering a 7-day-a-week digital service - 365 days per year. At present we are available to 4.5 million NHS Patients who can see one of our GP's in minutes via video. Partnering with LIVI enables NHS organisations to improve efficiency, health outcomes, whilst reducing pressures in both practice and the wider health economies. As the Account Manager, I am responsible for over 50 partners including practice, PCN and ICB primary care organisations. Involved in the pre-launch and onboarding of new partners and negotiating sessions with the partner and the operations team. Responsible for the retention and growth of existing partners. Monthly meetings with partners and responsible for contract renewals and overseeing contract amendments and contract end dates with the legal team. Liasing with the Livi clinicians on the partner feedback to continue improving and developing the service. Part of my role is working towards clear and challenging goals and KPIs of the company. Very passionate about continuously improving working methods in the digital healthcare sector. Show less



Livi

• Brazil
• Real Estate and Equipment Rental Services

• Partner Relationship Manager

  • Mar 2022 - Mar 2023

  LIVI is Europe's largest provider of digital healthcare, having delivered over 2 million video consultations. Within the NHS, we partner with PCNs, Federations and CCG's to act as a digital extension to existing GP practices offering a 7-day-a-week digital service - 365 days per year. At present we are available to 4.5 million NHS Patients who can see one of our GP's in minutes via video. Partnering with LIVI enables NHS organisations to improve efficiency, health outcomes, whilst reducing pressures in both practice and the wider health economies. As the partner relationship manager, I am involved in the day to day BAU queries from the partners. Involved in the pre-launch and onboarding of new partners, providing triage training and negotiating sessions with the partner and the operations team. Responsible for the retention and growth of existing partners. Liasing with the Livi clinicians on the partner feedback to continue improving and developing the service. Show less


Ramsay Health Care
• Australia
• Hospitals and Health Care
• 700 & Above Employee
• Senior Nurse & Occupational Health Link Nurse

  • Sep 2019 - Mar 2022

Atos
• France
• IT Services and IT Consulting
• 700 & Above Employee
• Digital Disability Analyst

  • Jan 2019 - Sep 2019

Peter MacCallum Cancer Centre
• Hospitals and Health Care
• 700 & Above Employee
• Oncology Senior Nurse

  • Oct 2018 - Dec 2018
• HDU Manager

  • Apr 2018 - Oct 2018

  • Management skills needed for admitting and safely discharging patients, evaluating patient care needs, prioritizing treatment and maintaining patient flow to ensure targets were met • Liaising with both hospital and theatre floor coordinator ensuring strict coherence and management of stringent surgical lists to meet the demands of the surgical consultants diaries were part of my daily duties • Managing stock intake of controlled medications, HDU monitoring equipment and surgical and medical devices required to safely care for HDU patients Show less



Guy's and St Thomas'​ NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Senior Nurse

  • Apr 2014 - Dec 2017

  • Treating critically ill level 2 patients who are ICU referrals or have become unwell and unmanageable on the other wards. • Making important decisions and using initiative when doctors are not available. e.g. when reading blood gases and supplementing electrolytes. • Providing NIV therapy such as CPAP, BIPAP on tracheostomy and non-tracheostomy patients. • Mentoring students and junior staff, assisting in the teaching hospital’s ethos for learning and quality improvement. • Treating critically ill level 2 patients who are ICU referrals or have become unwell and unmanageable on the other wards. • Making important decisions and using initiative when doctors are not available. e.g. when reading blood gases and supplementing electrolytes. • Providing NIV therapy such as CPAP, BIPAP on tracheostomy and non-tracheostomy patients. • Mentoring students and junior staff, assisting in the teaching hospital’s ethos for learning and quality improvement.



University College London Hospitals NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Junior Nurse

  • Feb 2013 - Apr 2014

  • Providing rapid, definitive assessment, investigation and treatment from patient’s admitted urgently from A&E or by GP to the busy 57 bedded medical unit. • Age groups would vary from young adults to elderly patients with a range of cultural and ethnic backgrounds. This made for a vibrant, often stressful but rewarding working environment. • Providing rapid, definitive assessment, investigation and treatment from patient’s admitted urgently from A&E or by GP to the busy 57 bedded medical unit. • Age groups would vary from young adults to elderly patients with a range of cultural and ethnic backgrounds. This made for a vibrant, often stressful but rewarding working environment.



NHS England

• Hospitals and Health Care
• 200 - 300 Employee

• Junior Nurse

  • Nov 2011 - Feb 2013

  • First job as a newly qualified staff nurses. 64 bedded unit with acutely unwell elderly patients. • Gained knowledge and experience of deprivation of liberty safeguards, tissue viability, incontinence, medication management and DNR order’s. • Learning to care for dying palliative patients in a dignified manner, showing empathy for the grieving relative was an essential skill I refined on the this ward. • First job as a newly qualified staff nurses. 64 bedded unit with acutely unwell elderly patients. • Gained knowledge and experience of deprivation of liberty safeguards, tissue viability, incontinence, medication management and DNR order’s. • Learning to care for dying palliative patients in a dignified manner, showing empathy for the grieving relative was an essential skill I refined on the this ward.