Emma Bradbury

Product Operations Manager at Nextdoor
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL

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5.0

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Tanja Nikolič

Emma is a great person to work with. She is always thinking about the customer first and is very solution orientated. She would naturally take the lead in complicated situations, break it into smaller, workable pieces and start resolving it one by one. At the same time she would make sure, all parties involved have the latest update. Beside the client relationship, she was also a highly valued team member, reliable and always supoortive to her colleagues. Everyone would be very lucky to have Emma in their team.

Joana Caminal Barderi

I had the pleasure to work with Emma on several international product launches. She has consistently given 100 percent effort to the team and played a significant role as project manager, ensuring that the international team would have everything in place to achieve our goals and deadlines (localisation, testing, and support). On a more personal note, Emma is a great mentor, guiding and supporting the team; she is a fantastic colleague, always there to help and exchange ideas.

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Credentials

  • Critical Thinking and Problem Solving
    LinkedIn
    Jul, 2023
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Product Operations Manager
      • Apr 2020 - Present

      Nextdoor is a hyperlocal social networking service for neighbourhoods that seeks to bring people and local businesses together. 🚀 Our team of Product Operation Managers support bringing products to life in market globally whilst bringing the voice of the user to the Product teams in innovate features. Some of my key achievements in this role are ➡️ 1. Successful implementation, with buy-in, of a process that ensures all user facing bugs are triaged, they have traction from the relevant PM or Dev/Eng within SLA whilst reporting out to leads on a weekly basis using JIRA dashboards. 2. Supporting the lead in Product Operations to bring a US and International team of Product Operation Managers together to ensure global rollouts of features that are high class whilst offering guidance on the playbook. 3. Project Coordination of connecting news vendor APIs to the platform to allow distribution of news content across the UK to meet user needs. 4. Project management of Brand change across the organisation. 5. Product development of an internal tool system, turning feedback into use cases and working with the product team to find, prioritise and execute solutions. Show less

    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Product Operations Specialist
      • Oct 2017 - Mar 2020

      🚀 Booking.com empower people to experience the world!1. Working across the track with various colleagues including leads to define quarterly roadmaps which have clear milestones and and a measure of success;2. Deep dive into user inbound using SQL to identify and report out clear use cases for product innovation;3. Lead on implementation of processes and automation to ensure efficiency throughout the product life cycle;4. Full coordination of mid-large size projects : Documentation, ensuring delivery of objectives on time, facilitating meetings with relevant stakeholders, managing project stakeholders and reporting out regular updates;5. Understanding the needs of stakeholders and turning those needs into development tasks in the backlog, full management of the team’s JIRA board;6. Facilitation of team meetings such as Sprint Planning and Retros. Ensuring the company's values are adopted by all team members and any blocks to development tasks are removed;7. Self organisation of the team which includes regular meetings to discuss progress on timelines and product development;8. Working across the track to identify experiment opportunities to improve key business metrics; Show less

    • Customer Service Executive
      • Oct 2016 - Sep 2017

      Providing outstanding customer service to guests who have booked online via telephone and email.

  • Tradition Management Svc
    • London, United Kingdom
    • Market Operations Analyst/Trade support
      • Feb 2014 - Feb 2016

      First line system and trade support. Market and Data Analysis. First line system and trade support. Market and Data Analysis.

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Operations Analyst
      • May 2013 - Nov 2013

      Trade and position reconciliation. Management of fund positions. Reconciliation, payment and billing of invoices. Trade and position reconciliation. Management of fund positions. Reconciliation, payment and billing of invoices.

    • United Kingdom
    • Financial Services
    • 100 - 200 Employee
    • Senior middle office analyst
      • Dec 2010 - May 2013

      Middle office desk support for 50 plus brokers. Top-day clearing of products traded on global exchanges. Middle office desk support for 50 plus brokers. Top-day clearing of products traded on global exchanges.

    • France
    • Financial Services
    • 400 - 500 Employee
    • Operations Analyst
      • Jul 2010 - Dec 2010

      Top-day clearing. Trade reconciliation and breaks resolved. Top-day clearing. Trade reconciliation and breaks resolved.

    • Middle office analyst
      • Oct 2009 - Apr 2010

      Top-day clearing. Management of broker's P+L. Reconciliation. Top-day clearing. Management of broker's P+L. Reconciliation.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Operations Analyst
      • Apr 2006 - Sep 2008

      Daily clearing on Eurex and EEX. Management of exercise and assignment deadlines. Trade and cash reconciliation. Daily clearing on Eurex and EEX. Management of exercise and assignment deadlines. Trade and cash reconciliation.

    • Fixed Income Bond Trader
      • Sep 2005 - Apr 2006

      Licensed trader on Eurex. Licensed trader on Eurex.

Education

  • Coventry University
    Bachelor’s Degree, BA Business and Finance
    2000 - 2003
  • Crosskeys Tertiary College
    A-Level, Maths, Econmics and Sociology
    1998 - 2000
  • Newbridge Comprehensive
    High School, 11 G.C.S.E's
    1993 - 1998

Community

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