Emma Bowen

Administration Manager at New Horizons Learning Centres (Australia)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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Experience

    • Professional Training and Coaching
    • 1 - 100 Employee
    • Administration Manager
      • Apr 2011 - Present

      New Horizons Learning Centres of Australia is a leading training solutions provider, offering on-going growth and development to thousands of business and IT professionals across Australia. We are committed to providing practical solutions that enable organisations and individuals to experience real professional and personal growth through the development of IT Technical, Graphics, Desktop Applications and Business skills.At New Horizons we are passionate and dedicated about creating success stories for our customers because we understand that when our customers grow, we grow. Show less

    • Administration Manager
      • Apr 2011 - Dec 2019

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Queensland Operations Manager
      • Sep 2015 - Dec 2019

      Leadership Responsibilities o Utilise a leadership approach that fosters creativity and innovation o Work creatively and collaboratively with identified stakeholders including New Horizon’s sales, compliance, training and marketing teams as well as New Horizon’s clients o Contribute to a workplace climate that fosters commitment, innovation, quality and flair modelling high performance. o Fostering of relationships with all internal and external stakeholders to achieve and operational objectives Management Responsibilities o Manage a variety of projects and priorities in a manner that allows the organization to achieve business targets o Coordinate administration activities in a manner that contributes towards the positive compliance posture of the organization whilst maintaining integrity and transparency of processes and data. o Engages in problem-solving activities regularly and autonomously o Collaborate with other operations team members to identify and implement opportunities for improved effectiveness and efficiency Organisational Responsibilities o Plan and schedule all public and on-site courses, and walk-in requests according to resource availability, student demand, and operational requirements o Allocate all resources including training rooms, trainers, student logins, e-learning keys, learning and assessment materials, teaching and learning equipment. o Management of student and trainee records including Student Management System database administration, hard-copy records and archiving. o Minute taking and participation in team meetings and others as required. o Liaise with interstate colleagues to ensure resource requests are fulfilled in a manner that maximizes whole of business outcomes. o Ensure the student experience, both on campus and on site is met through maintaining all student amenities. o Maintain leave registers of trainers as impacting on the schedule Show less

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