Emma Bishop
Executive Assistant at Broadland Housing Group- Claim this Profile
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Bio
Experience
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Broadland Housing Group
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United Kingdom
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Real Estate
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1 - 100 Employee
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Executive Assistant
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Mar 2023 - Present
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Tenancy Support Coordinator
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Sep 2013 - May 2023
Assessing the needs of vulnerable customers who are at risk of legal action against their tenancy and providing support alongside an integrated support plan, to allow tenants to maintain their tenancy. Providing support to new tenancies on a proactive basis. Establishing aa framework of inter-agency partnerships with external statutory and voluntary organisations to assist in this task.
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Personal Assistant to Executive Property Director
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Jul 2011 - Sep 2013
Providing an effective and confidential service to the Executive Property Director.Responsible for organising all secretarial and administration requirements of the director including diary management, responding to emails, letters and calls and organising travel arrangements. Effective management and timely reporting of performance information to Board. Producing and preparing reports, presentations and undertaking research.Administration of the panel meetings and accurate and efficient minute taking. Show less
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Personal Assistant to Group Director of Training and Employment Services
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Nov 2008 - Jul 2011
Providing an effective and confidential service to the Group Director of Training and Employment Services. Responsible for organising all secretarial and administration requirements of the director including diary management, responding to emails, letters and calls and organising travel arrangements. Effective management and timely reporting of performance information to Board. Producing and preparing reports, presentations and undertaking research.Administration of the Board meetings and accurate and efficient minute taking. Show less
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Personal Assistant to Director of Housing
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Apr 2007 - Nov 2008
Providing an effective and confidential service to the Director of Housing.Responsible for organising all secretarial and administration requirements of the director including diary management, responding to emails, letters and calls and organising travel arrangements. Effective management and timely reporting of performance information to Board. Producing and preparing reports, presentations and undertaking research.Administration of the panel meetings and accurate and efficient minute taking. Show less
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Housing Assistant/Customer Services Advisor
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May 1998 - Apr 2007
Provide admin support to staff within housing department.Provide first point, initial response service to customers enquiries both over the telephone and in person in relation to property letting, rent collection, neighbourhood nuisance, housing allocations and repairs.
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Education
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The Open University
Undergraduate Certificate in Health and Social Care, Distinction -
Norwich City College
BTEC Leisure and Tourism, Distinction -
Hobart High School