Emma Ayrton
Club Secretary at Wakefield AFC- Claim this Profile
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Bio
Experience
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Wakefield AFC
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United Kingdom
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Spectator Sports
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1 - 100 Employee
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Club Secretary
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Nov 2021 - Present
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Business Partner
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Dec 2016 - Dec 2017
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West Yorkshire Community Rehabilitation Company
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United Kingdom
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Administration of Justice
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1 - 100 Employee
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Service Desk Manager
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Jan 2013 - Dec 2017
Work closely with the Head of ICT in order to manage and deliver 1st and 2nd line support across a range of systems which include Microsoft office products, VOIP systems, SharePoint, Resourcelink, Efinancials system 3rd Party engagement with Northgate, ABS, Vodaphone and BT Responsibilities include customer relationship management 3rd party contract management Budget authorisation Delivering high performance against agreed SLA Ensuring regular 1-2-1’s are booked in and time scheduled to give a quality session Putting the customer at the forefront of everything I do. Supporting the team through coaching to help them continuously improve and recognise success Continual service improvement To drive exceptional customer service throughout the team Make on the day decision’s resolving issues Show less
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Education
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Castleford high technology collage
Community
