emma appiah-berko
Special Service Manager at Aviance Ghana- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Alex Doe
Madam Emma Appiah-Berko has always demonstrated professionalism at Ghana Institute of Management and Public Administration. Her dedication and commitment to task is worth mentioning. My association with her has really inspired me and I would always recommend her for elevation.
Alex Doe
Madam Emma Appiah-Berko has always demonstrated professionalism at Ghana Institute of Management and Public Administration. Her dedication and commitment to task is worth mentioning. My association with her has really inspired me and I would always recommend her for elevation.
Alex Doe
Madam Emma Appiah-Berko has always demonstrated professionalism at Ghana Institute of Management and Public Administration. Her dedication and commitment to task is worth mentioning. My association with her has really inspired me and I would always recommend her for elevation.
Alex Doe
Madam Emma Appiah-Berko has always demonstrated professionalism at Ghana Institute of Management and Public Administration. Her dedication and commitment to task is worth mentioning. My association with her has really inspired me and I would always recommend her for elevation.
Experience
-
Aviance Ghana
-
Ghana
-
Airlines and Aviation
-
1 - 100 Employee
-
Special Service Manager
-
May 2018 - Present
* Manage airport lounges ensuring great customer service for prestige clients* Manage the lost and found operational flow
-
-
Head of Passenger Handling Department
-
Jun 2007 - Jun 2018
* Oversea mangers responsible for the following: * Check-in operations* Lounge Services* Passengers with special needs ( reduced mobility) * Tracing lost baggage* Developed and implemented improved customer service protocols to increase satisfaction*
-
-
Education
-
2013 - 2015
Ghana Institute of Management and Public Administration
MPA - Masters in International Relations, International Relations and Affairs
Community
