Emma Anderson
Event Coordinator at Sheraton Niagara Falls- Claim this Profile
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Topline Score
Bio
Credentials
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Social Media Marketing
HubSpot AcademyApr, 2022- Sep, 2024
Experience
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Sheraton Niagara Falls
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United States
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Hospitality
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1 - 100 Employee
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Event Coordinator
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May 2022 - Present
Prepare overviews & resumes for hotel departments breaking down incoming events. Communicate with groups coming to visit the Niagara Falls Area for corporate, social & educational events. Main contact for clients that host events at The Sheraton. Facilitate menu choices, prices, set-up, decor & AV. Create invoices and prepare billing for events. Able to check-in and check-out guests at the front desk. Skilled with the use of hotel booking system, Lightspeed and Marriott Global Source. Answered all guest service calls (cancel reservations, requested amenities, billing issues). Trained in the housekeeping department. Stripped and made beds, cleaned bathrooms thoroughly, folded and washed linens in a timely fashion, was able to clean room up to standards to coincide with Marriott's cleanliness policy. Show less
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Employee
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May 2018 - Present
Assisted customers in sampling/selecting ice cream. Exceeded customer service expectations in a fast pace customer line. Experience with handling credit/debit cards and cash responsibly. Worked with 'Square' an application involving sales at checkout. Trained new employees. Taught them valuable skills to work efficiently, was able to explain tasks easily so they could succeed. Answered any questions they may have had. Assisted customers in sampling/selecting ice cream. Exceeded customer service expectations in a fast pace customer line. Experience with handling credit/debit cards and cash responsibly. Worked with 'Square' an application involving sales at checkout. Trained new employees. Taught them valuable skills to work efficiently, was able to explain tasks easily so they could succeed. Answered any questions they may have had.
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Becker Farms & Vizcarra Vineyards
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United States
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Farming
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Event Coordinator
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May 2021 - Oct 2021
Coordinated and organized weddings, bridal showers, large events. Executed venue walk throughs. Communicated with my staff to execute all activities flawlessly and on schedule. Decorated venues according to clients ideas. Coordinated wedding ceremonies for clients. Expedited dinner service in a timely fashion for ultimate client satisfaction. Coordinated and organized weddings, bridal showers, large events. Executed venue walk throughs. Communicated with my staff to execute all activities flawlessly and on schedule. Decorated venues according to clients ideas. Coordinated wedding ceremonies for clients. Expedited dinner service in a timely fashion for ultimate client satisfaction.
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LOCKPORT MAIN STREET INC
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United States
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1 - 100 Employee
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Social Media Intern
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Jun 2020 - Oct 2020
Interned at a non-profit in my hometown, Lockport Main Street Inc. I ran the social media accounts for the local Community Farmer’s Market. This included using Instagram stories, Facebook and Facebook stories. I took many pictures of the vendors/their products and made the posts look appealing. Worked at the registration booth and helped answer FAQ's about the market. Became skilled in the software, Constant Contact, a vast emailing application. I would make an informative and persuasive emails every week, in order to get our attendee list up from the week before. Show less
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HUNT Real Estate ERA
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United States
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Real Estate
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700 & Above Employee
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Intern
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Sep 2019 - Jan 2020
Assisted Kathy Sparks DiMillo at HUNT Real Estate. Put together marketing materials that advertised her new luxury condos. Helped with open houses and observed the way she marketed homes to clients. Learned how to draw up a contract and all the components that go into it. Became comfortable with the MLS [Multiple Listing Software]. Assisted Kathy Sparks DiMillo at HUNT Real Estate. Put together marketing materials that advertised her new luxury condos. Helped with open houses and observed the way she marketed homes to clients. Learned how to draw up a contract and all the components that go into it. Became comfortable with the MLS [Multiple Listing Software].
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Education
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2020 - 2024
Niagara University
Bachelor's degree, Meeting and Event Planning -
2016 - 2020
Lockport High School
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