Experience

Green Building Council of Australia

• Australia
• Architecture and Planning
• 1 - 100 Employee

• Green Star Delivery Manager

  • May 2023 - Present

  - Delegate to, lead, and mentor Senior Technical Coordinators through the Green Star certification process, and facilitate the continuous improvement of Green Star certification processes and rating tools.- Actively contribute to the development of Green Star online products and services that impact certification and assessment in coordination with the Green Star Digital Project Manager.- Ensure provision of exceptional service and value for Green Star projects through the Green Star Operations Transformation team.- Work with the Green Star Operations Transformation team and assist them in contributing to the realisation of the GBCA’s mission and strategic goals Show less

• Digital Services Lead

  • Oct 2021 - May 2023

  - Facilitate Green Star certification by developing and implementing certification processes into the digital platform- Support of digital services related to Green Star and the integration of new and existing tools into the digital platform.

• Senior Technical Coordinator

  • Feb 2019 - Oct 2021

  Providing project support to the Green Star Solutions Technical Coordinators and Team Administrator and providing strategic support to the GBCA and, current and new Green Star projects. This role wll have a primary focus on:- Delegate to, lead and mentor Technical Coordinators through the Green Star certification process, and facilitate the continuous improvement of Green Star certification processes and rating tools.- Facilitate Green Star certification by supporting external project teams and Certified Assessors on challenging projects requiring innovative approaches- Provide support in coordinating, reviewing, and developing technical materials relevant to rating tools and related activities. Show less

• Technical Coordinator

  • May 2018 - Feb 2019

  I am responsible for facilitating the Green Star certification process by supporting external project teams and Certificated Assessors. This includes but is not limited to;- Answer project team questions around technical aspects and certification process- Review assessment comments and liaise with Certified Assessors to finalise assessment comments- Maintain records within project databases;- Assist in the review and upkeep of Green Star rating tool scorecards, calculators and technical content for credits Show less

• Team Administrator

  • Jul 2017 - May 2018

  In this role I managed the- Green Star Project database, Green Star Assessment- Incoming queries relating to Green Star and other sustainable building-related topics- Calendar of appointments and emails related to both Green Star Certification and on behalf of the Senior Management team- Incoming and outgoing correspondence including project submissions and Assessor invoices- Arrangement of domestic travel and accommodation plans for the team- The distribution of agendas and minutes of meetings, as well of the recording on minutes and action items for meetings Show less

• Office Administrator

  • Sep 2016 - Jun 2017

  In this role I was the first point of contact for incoming communication to the organisation. This role included the- Greeting clients upon arrival- Management of meeting rooms- Incoming/Outgoing company mail- Directing incoming calls to the correct team members- Resolving queries relating to the organisation- Cleanliness and presentation of the foyer and meeting room areas



BIG W

• Australia
• Retail
• 700 & Above Employee

• Service Associate

  • Nov 2006 - Jun 2017

  Starting as a checkout operator, over the span of 10 years I have progressively moved through the store gaining training in a variety of areas. My training has included the areas of customer service, and managing the phone switch, looking after the self service, technology and layby checkouts, where I am now in the position of managing the customer service desk where I conduct refund and Supervise the running of checkouts Starting as a checkout operator, over the span of 10 years I have progressively moved through the store gaining training in a variety of areas. My training has included the areas of customer service, and managing the phone switch, looking after the self service, technology and layby checkouts, where I am now in the position of managing the customer service desk where I conduct refund and Supervise the running of checkouts



Northwest Rapid Transit

• Environment Undergraduate

  • Sep 2015 - Oct 2015

  Duration: 90 hours • working with the Sustainability team and consultants undertaking the update of the Climate Change Risk Assessment and Adaptation Strategy • development of a matrix outlining the climate risks identified and addressed within design packages • inclusion in workshops and meetings regarding Climate Change requirements in accordance to the projects responsibility. Duration: 90 hours • working with the Sustainability team and consultants undertaking the update of the Climate Change Risk Assessment and Adaptation Strategy • development of a matrix outlining the climate risks identified and addressed within design packages • inclusion in workshops and meetings regarding Climate Change requirements in accordance to the projects responsibility.



Westlink Services M7

• Sustainability Project

  • Aug 2015 - Sep 2015

  Duration: 10 days • undertaking a sustainability project for potential implementation within the work place • required workplace study and desktop research into viable options • development of a report for consideration into the potential change Duration: 10 days • undertaking a sustainability project for potential implementation within the work place • required workplace study and desktop research into viable options • development of a report for consideration into the potential change



Northwest Rapid Transit

• Environment Undergraduate

  • Jun 2015 - Jun 2015

  Duration: 70 hours • working as part of the Environment and Sustainability team, looking at waste from both site and office perspectives • inclusion in workshops and meetings to discuss the project and environment • analysing design plans in accordance with projects responsibilities Duration: 70 hours • working as part of the Environment and Sustainability team, looking at waste from both site and office perspectives • inclusion in workshops and meetings to discuss the project and environment • analysing design plans in accordance with projects responsibilities