Event Manager

• may. de 2021 - - actualidad

Community and Talent Executive

• ene. de 2021 - abr. de 2021

Responsibilities: - Build and maintain strong relationships with social influencers on behalf of My Glow 2 through all collaborations and regular communication.- Provide support for all communications-related activity from influencers.- Manage and negotiate influencers campaigns, budgets and payments.- Manage the online social community across all channels.- Provide a professional and warm service experience to all customers.- Resolve all customer concerns via email, phone, social media and internet instigated enquiries.- General administration and correspondence relating to customers.

Event Manager

• nov. de 2018 - jun. de 2020

Responsibilities:● Planning and delivery of the International Executive Forums’ full event calendar (Melbourne). Remote management of the event planning for the International CFO Forum's full event calendar (Singapore).● Foster relationships with members and tailor service/events to suit their needs.● Liaise with internal and external stakeholders to coordinate event arrangements and ensure event objectives are achieved.● Create and execute detailed plans for event planning tasks and on the day logistical requirements.● Analyze member feedback and make changes to future events to enhance the experience for our clients.● Assist in creating and editing all outgoing written communications and client facing websites.● Create budget forecasts, complete post event final budgets and monthly event expense reports.● Source and manage event suppliers including AV, venue, signage and more. ● Developed event websites and assisted in creating communication campaigns and newsletters.● Creation of member and event related materials such as run sheets, delegate materials and slide presentations.Key Achievements:• Shifted our entire event calendar to virtual format events with very little notice during the COVID-19 pandemic.• Delivered all events at or under budget resulting in achieving my full 10% annual bonus.

Event and Sales Administrator

• sept. de 2017 - nov. de 2018

• Simultaneously delivering conferences and events up to 250 people, while coordinating daily schedules of up to 21 deliveries. • Collaborating with the kitchen to customize menus to meet our clients needs• Contacting/negotiating with suppliers (venues, event hire etc) and obtaining quotes for our clients• Preparing event related documents with exceptional attention to detail• Collaborate with the Sales and Events Manager in regards to creating and executing marketing strategies• Collecting client feedback and implementing new processes when necessary• Providing high level customer service to aid in winning repeat business

Wedding Coordinator

• dic. de 2016 - jul. de 2017

• Selling, planning and delivering premium events/weddings that exceed our client’s high expectations. • On the day coordination of weddings up to 250 guests while managing a team of up to 15 wait, bar and kitchen staff.• Running client meetings and working together with them to create the wedding of their dreams • Liaising with all relevant stakeholders and suppliers, pre and post event, including internal and external. (Photographers, Caterers, Parents, Musicians etc) • Ensuring the venue is set to the exact specifications of the client• Development of running schedules, invoices, contracts and other event and client related documents with a meticulous attention to detail.

Onsite Coordinator

• jun. de 2016 - jul. de 2017

• Ensure venue staff have set the room/s exactly to our floor plan • Be a professional representative of Criterion Conferences to the speakers, sponsors, venue staff and delegates • Update venue staff and other relevant stakeholders on changes to the running schedule• Ensure all delegates receive any conference related material and material provided by our sponsors • Completing all conference day related administration to a high standard • Going above and beyond for sponsors and VIP’s on event day to ensure maximal satisfaction and repeat business

Hospitality Assistant

• oct. de 2015 - mar. de 2017

• Working independently and collaboratively as a team to achieve a high level of customer service• Taking bookings and delegating each booking a table and time slot• Complete set up and pack down of the dining room and bar• Take customer enquiries• Work at events in the function space

Administrative Assistant

• sept. de 2014 - oct. de 2015

• Entering, updating and maintaining details and records of all club members. Including personal details, payment details and membership details• Taking and screening calls for the owner and the manager• Provide a highly professional level of customer service to internal and external customers• Taking enquiries from members and potential customers via email or face to face• Reviewing marketing material and other documents the owner or manager create• Assisting the owner with any administrative or secretarial duties as required.• Being able to complete all administrative tasks by the set deadlines• Working on several tasks concurrently and completing them to meet the owner's high standards of work