Emma Klapwijk
CRM Marketeer at Bookchoice- Claim this Profile
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Nederlands Native or bilingual proficiency
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Engels Full professional proficiency
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Bio
Lenka Homolka
I had the opportunity to cooperate with Emma on two projects of very different nature: We have worked together in a Living Lab Committee of Green Office Utrecht, and in the marketing team of Meijer Orthopedie. During that time I have recognised Emma as a highly self-organised, energetic and skilful co-worker with the attention to detail and attitude to always dedicate a bit more to the final outcome of her work. She is a curious worker of broad knowledge, starting with psychology and marketing and ending with UX design and web development. I also have appreciated her remarkably good social and communication skills and team-focused nature. Emma is definitely a co-worker your team needs and an employee you wished for!
Lenka Homolka
I had the opportunity to cooperate with Emma on two projects of very different nature: We have worked together in a Living Lab Committee of Green Office Utrecht, and in the marketing team of Meijer Orthopedie. During that time I have recognised Emma as a highly self-organised, energetic and skilful co-worker with the attention to detail and attitude to always dedicate a bit more to the final outcome of her work. She is a curious worker of broad knowledge, starting with psychology and marketing and ending with UX design and web development. I also have appreciated her remarkably good social and communication skills and team-focused nature. Emma is definitely a co-worker your team needs and an employee you wished for!
Lenka Homolka
I had the opportunity to cooperate with Emma on two projects of very different nature: We have worked together in a Living Lab Committee of Green Office Utrecht, and in the marketing team of Meijer Orthopedie. During that time I have recognised Emma as a highly self-organised, energetic and skilful co-worker with the attention to detail and attitude to always dedicate a bit more to the final outcome of her work. She is a curious worker of broad knowledge, starting with psychology and marketing and ending with UX design and web development. I also have appreciated her remarkably good social and communication skills and team-focused nature. Emma is definitely a co-worker your team needs and an employee you wished for!
Lenka Homolka
I had the opportunity to cooperate with Emma on two projects of very different nature: We have worked together in a Living Lab Committee of Green Office Utrecht, and in the marketing team of Meijer Orthopedie. During that time I have recognised Emma as a highly self-organised, energetic and skilful co-worker with the attention to detail and attitude to always dedicate a bit more to the final outcome of her work. She is a curious worker of broad knowledge, starting with psychology and marketing and ending with UX design and web development. I also have appreciated her remarkably good social and communication skills and team-focused nature. Emma is definitely a co-worker your team needs and an employee you wished for!
Credentials
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Advanced Google Analytics
LinkedInSep, 2020- Nov, 2024 -
Google Analytics Essential Training
LinkedInSep, 2020- Nov, 2024 -
Basisprincipes van Online Marketing
Google Digital GarageAug, 2020- Nov, 2024 -
Google Ads Measure
GoogleOct, 2020- Nov, 2024 -
Google Ads Search
GoogleOct, 2020- Nov, 2024
Experience
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Bookchoice
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Netherlands
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Entertainment Providers
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1 - 100 Employee
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CRM Marketeer
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Mar 2021 - Present
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Bookchoice
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Netherlands
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Entertainment Providers
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1 - 100 Employee
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Customer Success Manager
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Feb 2020 - May 2020
Eerste aanspreekpunt voor klanten. Eigenaar van de Bookchoice servicepropositie. Rapportage van verbeteringen en servicelevels. Aanjager van verbeteringen van de dienstverlening (website, app). Onderdeel van een snelgroeiende en dynamische scale-up.
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Online Marketing & Operations - Afstudeerstage
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Sep 2019 - Jan 2020
Klantonderzoek omtrent klantloyaliteit, klantentevredenheid, de klant als ambassadeur binnen een abonnementsdienst en referral marketing. Het bedenken, opzetten en testen van een werkend prototype voor een 'refer-a-friend' campagne binnen een abonnementsdienst.
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Thuiszorgwinkelonline.nl
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Nieuwegein
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Online Marketing & Webshopmanager
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Mar 2018 - Jul 2019
Frontend optimalisatie van de webshop, het schrijven van teksten die de doelgroep aanspreekt en het opzetten van winstgevende campagnes. Tevens aanspreekpunt voor de online productpresentatie. Vaardigheden: SEO, SEA, Copywriting, Google Ads, HTML & CSS Frontend optimalisatie van de webshop, het schrijven van teksten die de doelgroep aanspreekt en het opzetten van winstgevende campagnes. Tevens aanspreekpunt voor de online productpresentatie. Vaardigheden: SEO, SEA, Copywriting, Google Ads, HTML & CSS
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SQUAL Media B.V.
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Netherlands
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Technology, Information and Internet
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1 - 100 Employee
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Beer Marketeer / Webshopmanager - Meewerkstage
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Sep 2016 - Feb 2017
Het bijhouden, optimaliseren en promoten van de recent opgestarte speciaalbier webshop. Vaardigheden: SEO, wireframing, prototyping, HTML, CSS & e-commerce marketing. Het bijhouden, optimaliseren en promoten van de recent opgestarte speciaalbier webshop. Vaardigheden: SEO, wireframing, prototyping, HTML, CSS & e-commerce marketing.
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Education
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2014 - 2020
Saxion
Bachelor of Science - BS, Creative Media & Game Technologies -
2013 - 2014
Rijksuniversiteit Groningen
unfinished, Psychologie -
2007 - 2013
Bonhoeffer College van der Waalslaan
VWO
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