Director Support Officer - Cardiology

• Feb 2017 - Present

Recruitment Officer

• Jul 2016 - Present

The Sunshine Coast Hospital and Health Service (SCHHS) is a dynamic health service provider that operates in an environment where quality patient care is paramount. Our vision, as a health service, is to provide health and wellbeing through exceptional care.We are a high performing Hospital and Health Service and proud of our reputation within theQueensland public health sector. Our performance is underpinned by a culture of innovation,education, training and research. Our structure is based on a devolved model featuring service groups with responsibility for defined clinical specialty areas and currently encompasses services delivered from facilities based at Nambour, Gympie, Caloundra, Maleny and community locations across the Sunshine Coast.SCHHS has embarked on a significant transformation journey to the opening of the Sunshine Coast University Hospital (SCUH) with further planned growth to 2021. The expanded Health Service, incorporating SCUH, will have the capacity to meet the growing health care needs of the Sunshine Coast and Gympie communities. This new facility will open early 2017, with approximately 450 beds and grow to 738 beds by 2021. During this time the organisation will grow from 4700 employees to approximately 9700 by 2021. As a Recruitment Officer I support the delivery of a client-focussed recruitment service. Thus providing efficient and effective management of end to end recruitment practices including provision of advice, education and support on recruitment and selection processes to deliver timely recruitment of employees for the Health Service. Show less

Customer Service Officer

• Nov 2015 - Jul 2016

Unitywater is a statutory authority that provides water and sewerage services to the Moreton Bay, Sunshine Coast and Noosa local authority areas on behalf of its citizens. We are responsible for approximately $2.9 billion of essential service infrastructure and residential and business customers spread across the Sunshine Coast, from as far north as Cooroy to Samford in the south, Bribie Island in the east and Kenilworth in the west. Our priority is providing a population of approximately 750,000 people with a high quality, safe and reliable water supply and sewerage service that is economically and environmentally sustainable. As a customer service professional I focus on providing an exceptional customer experience to both internal and external customers, over the phone and through digital communication channels. I provide advice, guidance and information on the services of Unitywater to customers, as well as managing service and transaction requests, emergencies, complaints, compliments and general enquiries. Show less

Recruitment & HR Consultant

• Jul 2013 - Aug 2015

Toowoomba Recruitment and Human Resources Consultancy whose methods are based on no nonsense staff selection and management principles that work in the real world. As a Recruitment & HR Consultant for over 2 years, I was responsible for end to end recruitment of permanent placements and temporary staffing solutions for a variety of clientele in the local area within sectors such as professional services, agricultural, manufacturing and engineering. This involved high level administration, client care, account management, business development, client and candidate liaison, composing job advertisements, interviewing, reference checking and follow up reports. Furthermore, I was responsible for providing HR services, such as Outplacement Sessions, CV Building, HR Audits and Consulting on HR issues. I have since relocated to the Sunshine Coast due to my partner accepting a new role here. Show less

Assistant Secretary

• Sep 2012 - May 2013

Secretarial duties such as arranging and attending meetings for the board, minute taking and issuing minutes and meeting agenda's for the Association in a voluntary capacity. Secretarial duties such as arranging and attending meetings for the board, minute taking and issuing minutes and meeting agenda's for the Association in a voluntary capacity.

PA / Consultant / Training Facilitator (Business Development Thinker & Consultant)

• Jan 2012 - May 2013

Miascape use psychological methodology and creative processes to change the thinking of your business not just the behaviour. They offer their expertise through a number of different services, such as: Modeling Excellence Real staff engagement: a valuable alternative to traditional surveys People Due Diligence Miascape accreditation Management and leadership education in our approach Miascape transform thinking to deliver rapid behavioural change, delivering tangible and rapid returns on investment, are People Due Diligence experts, create real staff engagement, and work with great organisations to achieve the seemingly impossible. My role was titled as a 'Thinker'​ but I had many hats. I was initially a PA for 3 months, then promoted to graduate Consultant mentored by the Director with Training Facilitating and Business Development responsibilities. Duties included: - As a Consultant, assisting organisations through change and transformation, improving performance, enabling companies to achieve their true potential through employee engagement, and enabling staff to get into 'flow' and perform at their optimum level. - Delivering services to Blue chip organisations and their HR departments to improve employee engagement with in the national health, banking, energy, technology and government sectors. This included conducting personal 1 to 1 interviews with all staff from CEOs to support staff, recording and analysing data, sales meetings and pitching, report and proposal writing. - Arranging the Miascape training sessions and facilitating at workshops and private corporate meetings. - Account managing, from winning business, and delivering proposed work, to nurturing client and developing relationships to secure further future business. - PA duties; diary management, composing marketing material, newsletters and blogs, networking; social media; Mystery shopping and reporting, CRM system maintenance, invoicing, courier and catering arrangements. Show less

Administration Assistant

• May 2010 - Sep 2011